Salesforce System Administrator
Location
Minneapolis, Minnesota, United States
Role
Administrator
Contract
Permanent
Salary
n/a
About Us
Icario is the largest technology company focused on member engagement for healthcare’s most trusted organizations. Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it. And too often, they don’t. Healthcare can be impersonal. Confusing. All elbows. The record scratch at life’s party. We’re here to help connect healthcare with the people who need it. Which is everyone. How? By listening. Collaborating. And inspiring. We’re pioneering a better way forward. We’re making healthcare more human. We’re excited about the path ahead—are you ready to make the world a healthier place, one person at a time?
About the Role
Does the idea of playing a significant role in defining the Salesforce strategy for a fast-growing, late-stage start up sound like your jam? Are you looking for an organization where your expertise and experience are not only needed, but valued? If so, we’ve got an opportunity with your name written all over it!
We are seeking a solution-oriented, curious, motivated Salesforce System Administrator to lead the development, ongoing support, and scaling of Icario’s sales operations databases. As the main point of contact for Salesforce administration, you will also play an integral role in supporting the Sales organization with training and sales operations activities such as developing and maintaining an Request for Proposals (RFP) database. We want your insights and expertise to review potential sales tools and software enhancements available in the marketplace. There is a lot to be done - but let’s have fun while we are at it! This position reports into our Director, Sales Enablement.
Why We Need You
Salesforce Database Management
- Responsible for managing all aspects of Salesforce platform administration, development, and data quality and is responsible for ensuring that the configuration and related internal customer support serves the organization's needs
- Coach and train individuals on Salesforce system and processes; support user administration, onboarding, and ongoing training
- Maintain user accounts and permissions, and regularly audit account permissions to minimize vulnerabilities
- Work with various stakeholders to align data architecture in support of stakeholder reporting requirements
- Work across the organization to ensure the environment is fully utilizing available technology to enhance productivity and improve work processes
- Own the delivery and management of the prioritized roadmap for technology enhancements related to the Salesforce ecosystem, ensuring overall alignment with company strategy and vision
RFP Database Management
- Take a leadership role in developing an RFP database, including supporting and troubleshooting
- Maintain and update the RFP database, including maintaining accounts and permissions, auditing, and updates as needed
- Work across the organization to ensure the latest product enhancement and organizational information is tracked and available in the RFP database
- Assist Sales with RFPs as needed
Emerging Technology & Other Responsibilities
- Evaluate new technologies
- Review RFPs from vendors
- Identify necessary system advancements or additions that support the Sales organization
- Coordinate with vendors for database administration and/or additional support
- Assist with day to day Sales Operations requests as needed
- Embody Icario Values
What We'll Love About You
At Icario, we know that unicorns don’t exist, but Rhinos sure do! We’re not looking for the impossible, just the exceptional. If you meet a combination of the listed skills below, we encourage you to apply.
- 5+ years of professional experience related to Sales support and operations, ideally within within the health and well-being industry
- Prior experience as a Salesforce Administrator with extensive database management experience
- Salesforce Administrator or Advanced Administrator certification a plus
- History of successfully scaling and expanding Salesforce capabilities
- Previous re‐engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced function
- Exceptional interpersonal skills to effectively create and sustain outstanding relationships with both internal and external partners
- Motivated self-starter who can flex between working independently and collaboratively with a willingness to support the success of your peers
- Thrive in a fast-paced, hyper-growth environment
- Embodies a curious, hungry to learn, not afraid to roll up your sleeves attitude
What You'll Love About Us
- A multi-award winning office culture
- 4+ weeks PTO, Summer PTO, and Unlimited Health & Wellness PTO
- Competitive Medical and Dental insurance
- Wellness coach committed to helping our employees live their healthiest lifestyle
- Generous 401k program with company match
- Optional FSA, HSA, Pet insurance, Disability, Vision, and more
- Equal paternity and maternity leave
- Work-life harmony
- $1,000 employee referral bonus program
- The list goes on, apply to learn more!
JOIN US
Want to learn more about us? Visit us at icariohealth.com.
Icario is committed to fostering a welcoming, accessible, respectful, and inclusive environment that ensures equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing [email protected]
Icario is an Equal Employment Opportunity/Affirmative Employer. Women, minorities, veterans, and individuals with disabilities as well as all other qualified individuals are encouraged to apply. We strive to empower an inclusive workplace culture that maximizes every employee’s contribution, widens the leadership pipeline, and ultimately increases the quality of our ideas, products, and our collective mindset. The intersection of opinions and experiences is made stronger by the power of diverse voices, ideas, and perspectives. By championing diversity and inclusion in our workforce and workplace culture, we’re helping ensure we can meet the challenges of the future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About Icario
In 2020, Revel + NovuHealth joined forces to create Icario because we knew we could do better together—creating value by uniting pioneering technology, data science, and behavioral insights to make the world a healthier place, one person at a time.
There is an island in the Aegean Sea where people live extremely long lives. They’re happy, too. Families are close. They eat well. They exercise. And they stay connected with each other, and not just by smartphone. This got us thinking. What if we apply what we learn from the Blue Zone island of Ikaria (our namesake), add pioneering technology and exabytes of data, and help healthcare connect better with everyone? We’ll have a lot more healthy, happy people, and that’s a pretty good thing.
As an organization, we’re a collaborative team of pioneers, inventors, and systems thinkers. We speak truth, are driven by data, and sweat the details. We’re a friendly and easygoing group, but we work hard because we are mission-driven, we know a better way, and we’re here to make it happen.
Department
Sales
Employment Type
Full Time
Location
Minneapolis
Reporting To
Peggy Galvin
Icario Health
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