Senior Salesforce Business Analyst

261 days ago
  • Location

    Lansing, Michigan, United States

  • Role

    Business Analyst

  • Contract

    Permanent

  • Salary

    $70,930

Farm Bureau Life Insurance Company of Michigan

Job ID: 2021-3446
# of Openings: 1
Location: Lansing, MI
Category: Marketing
Company Name: Farm Bureau Life Insurance Company of Michigan
Status: Regular Full-Time
Work Hours: Monday-Friday, 8:00 a.m.-4:30 p.m.
Salary Minimum: USD $70,930.00/Yr.

OBJECTIVE

To work with the Salesforce, Business, and Information Technology (IT) teams to meet corporate objectives to maximize efficiencies and streamline business processes using Salesforce configuration.

RESPONSIBILITIES

Lead Salesforce business configuration, including user set up, roles, profiles, groups, queues, security and permissions, workflows and validation rules, flow, custom objects, and fields.

Regularly audit data to uncover data integrity issues and opportunities for process improvements. Import and export data using Data Loader.

Develop complex reports and dashboards to support the delivery of business key metrics.

Work closely with key stakeholders to map business processes, gather and validate business needs, and translate business needs into functional Salesforce requirements.

QUALIFICATIONS

Required: Bachelor's degree required, or equivalent experience may be considered. Minimum three years of business analyst, operations, product development or other related experience required. Proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook required. Salesforce Administrator Certification required or obtained within six months of hire.

Preferred: Experience with Lightning, Communities, Service Cloud, and Marketing Cloud preferred. Strong requirements gathering skills and creation of user stories preferred. Experience with Tableau CRM / Einstein Analytics preferred. Experience with Guidewire Policy Center preferred. Experience with full life cycle Salesforce implementations preferred. Experience with DevOps processes for quality software delivery preferred. Knowledge of property/casualty and life/annuity products supported by Farm Bureau Insurance is preferred.

PM19

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


PI155537247

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