Salesforce Administrator

679 days ago

Location
United States
Role
Administrator
Contract
Permanent
Salary
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for acting as the Salesforce subject matter expert for stakeholders. Create and import data into Salesforce relationships. Generate new and maintain existing reports and dashboards within the instance. Work on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

This role will set up reporting infrastructure within Salesforce, creating new reporting. The role will also automate data being brought into Salesforce and export data out of Salesforce. This role will support the team in managing the data flow coming into and leaving Salesforce. At times, this role will analyze the data exported from Salesforce.

**This role is hybrid anywhere within the U.S. Bank footprint but can be remote for the right candidate. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.

Basic Qualifications

Bachelor's degree in a related field, or equivalent work experience
Six to eight years of statistical and/or data analytics experience

Preferred Skills/Experience

Previous Salesforce Admin experience strongly preferred.

Strong SQL skills with a minimum of two years of professional experience strongly preferred.
Working knowledge of MS Office products with advanced Excel skills (VLOOKUP, pivot tables/charts) strongly preferred.
Experience working with data visualization tools – Tableau strongly preferred
Experience creating new dashboards within Salesforce and Tableau strongly preferred.
Working knowledge of analytics and statistical software such as R, Python, SAS, and others to perform analyses and interpret data helpful.
Experience in analytics, advanced analytics/statistics, predictive modeling
Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
Demonstrated project management skills
Effective interpersonal, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $112,880.00 - $132,800.00 - $146,080.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.