Lead Salesforce Consultant
Infosys is seeking a Lead Salesforce Consultant.
As a Lead Salesforce Consultant, you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Bachelor’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
At least 7 years of experience in implementing CRM solutions on Salesforce Force.com platform
This position may require travel to project / client location/s
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Atleast 4 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce lightning platform.
At least 3 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment.
Very good understanding Salesforce product roadmap and ability to compare with other CRM products
Very good understanding of Best Practice of Salesforce platform implementations.
In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
Analytical and Communication skills
Ability to work in team in diverse/ multiple stakeholder environment
Experience and desire to work in a Global delivery environment
Valid Salesforce Credentials – Sales Cloud Consultant/Service Cloud Consultant
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.
With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin