Salesforce Enablement Analyst

124 days ago
  • Location

  • Role

    Business Analyst

  • Contract

    Contract

  • Salary

    n/a

About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Position Description/Overview:
Press Ganey currently has an exciting opportunity for a Salesforce Enablement Analyst. This individual will work as part of a team, developing the infrastructure that allows the account team to sell and support clients efficiently. They will be responsible for optimizing the functionality of our sales tools (Salesforce.com, Apttus, etc.), that will provide standardization of our sales process, increase visibility through accurate & timely reporting/dashboards, data scrubbing, lead process oversight, project management regarding IT projects, and more.
Duties & Responsibilities:
  • Optimization & Enhancements - Coordinate and manage the deployment of Salesforce features and functionality (roles, profiles and hierarchy). Support our applications post-implementation by providing training and reference materials to end users.
  • Reporting & Process Standardization - Develop standardized reports and dashboards, manage analytic snapshots, and the forecasting process information within Salesforce. Also, manage the rules and triggers for leads, quotas, territories, and other Salesforce functionality.
  • Project Management - Act as a project manager, gathering requirements from stakeholders for needed sales tool enhancements. Document and communicate those requirements to standardize our processes and inform IT of required development.
  • Participate in driving functional requirements / user stories & UX
  • Drive strong cross-functional cooperation between Sales, Marketing, Product Management and Sales Operations
  • Develop and deliver sales enablement assets based on sales enablement plans to support global sales community
  • Training – Develop documentation, presentations and other reference materials for end users, to ensure process and technology adoption.
Qualifications:
  • 1+ year project management experience or equivalent experience
  • Be Salesforce Admin certified or able to learn basic Salesforce administration functionality
  • Comfortable working with and supporting Sales and Marketing leadership
  • Comfortable leading presentations and delivering training materials to large teams
  • Proficient in Microsoft PowerPoint, Excel, and Outlook
Minimum Education:
  • Bachelors Degree or the equivalent of a 4 year college program
All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.
For more information about Press Ganey, visit www.pressganey.com.
Press Ganey Associates, Inc. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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