Salesforce Business Analyst
Location
United States
Role
Business Analyst
Contract
Permanent
Salary
n/a
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*This position can be remote, in-office (Lehi, UT), or hybrid*
Reports to
SVP, Technology Operations
About Us
Founded in December 2020, and based in Lehi, Utah, Lumio is an instant Top-Five U.S. residential solar provider comprising four leading regional solar companies and several software platforms. Built upon principles of ethical leadership and customer-first innovation, Lumio’s collective strength lies in experience design, supply chain, unified sales strategies, fulfillment and best-in-class operations. Lumio is the easiest way for people to learn about renewable home energy, select the right financing options and improve their home and pocketbook with smarter, cleaner and cheaper solar power. Lumio is Home Experience, Elevated.™
About This Role
The Salesforce Business Analyst will be responsible for conducting analysis and discovery sessions with internal teams and business stakeholders. This individual will also create user stories along with acceptance criteria based on the discovery sessions and discussions. This individual is responsible for performing gap analysis between business requirements and Salesforce out-of-box capabilities including mapping to standard/custom Objects and configuration items. This individual will work with an assigned Salesforce Architect and project manager to understand requirements, document the technical analysis outcome and create technical specifications as needed, and perform the validation and implementation of the solution. This role will take ownership of the assigned use case and drive the implementation with little to no supervision over the course of project sprints.
Overall Responsibilities
- Analyze complex business problems to be solved with automated systems.
- Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
- Create specifications for systems to meet business requirements.
- Design details of automated systems.
- Provide consultation to users in the area of automated systems.
- Lead cross-functional linked teams to address business or systems issues.
Qualifications
- A minimum of 5 years of related work experience
- Core background in IT and Business Analysis, including experience with Salesforce
- Salesforce Admin certification is preferred
- Minimum 2 years of experience in an agile/scrum environment as an analyst
- Strong analytical skills with the ability to analyze process flows and perform functional analysis
- Proactive and creative problem solver with a strong understanding of Business Process
- Strong communication skills in both written and verbal English including presentation skills to senior management both to internal and external includes SMEs.
- Proven ability to collaborate with other team members to solve problems and actively incorporate input from various sources.
- Experience in various Salesforce offering such as Service Cloud, Sales Cloud, Salesforce Platform
What We Offer
- Competitive Medical, Dental & Vision Options
- Life Insurance
- Paid Time Off (PTO)
- 401k Match
- Ancillary Benefits
- Employee Assistance Program (EAP)
- Eleven (11) Observed holidays
- Learning and Development
- Snacks and recreational activities within the office
Legal Disclaimer
Lumio, Inc. is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.
Lumio, Inc.
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