Salesforce Consultant

CXC Global are looking for a Salesforce Functional Consultant to join one of our leading clients in Salesforce Consultancy.

This is a hybrid role with travel required to various client locations!

Job Description & Responsibilities

The Functional Consultant has experience implementing Salesforce.com functionality and can act as a knowledgeable liaison with business stakeholders. The role will require working closely with business stakeholders, solution architects and the development team. This position requires the ability to multitask and the willingness to travel. The Functional Consultant is responsible for delivering systems and enhancements developed from established requirements.

Must have:

• Sales Cloud Certification or Service Cloud Certification

• Experience implementing across multiple clouds

• Mixed Industry Experiences

Cloud Orca Limited

Job Description

• 4+ Years working on the Salesforce Platform • Management Consulting Experience

• Experience working on multiple projects at the same time

• Excellent Communication Skills

• Client Facing Experience

Responsibilities:

• Participate in sessions with Salesforce.com customers and other team members to understand business requirements and business processes analysis

• Document detailed business, functional & technical requirements.

• Configure and customise Salesforce.com Sales and Service applications

• Configuration of Salesforce.com and related third party applications

Deliverables:

• Delivering Salesforce projects from start to finish on time, within budget and meet customer happiness

• Design and configure meaningful solutions in complex environments that help clients become high performance businesses

• Collaborating with teams of highly qualified functional and technical resources, both onshore as well as offshore

• Presenting and leading sessions and requirement workshops, based on agile delivery process

Skills:

• Experience with Business Process Analysis is essential. This encompasses requirement gathering; the ability to identify issues; and liaising with stakeholders.

• Secondly comes great organisational skills usually gained when taking a lead role in a project. It requires the ability to deal with ambiguity, juggle multiple priorities and meet goals and deadlines.

• Excellent interpersonal skills and the ability to influence people is an absolute must. A good functional consultant has excellent relationship management skills, an understanding of people and how to liaise with others is crucial through any major change in a business.

• A functional consultant will manage vendors, liaise with the technical team, report to senior managers and work with end users to ensure a smooth transition.

• The ability and willingness to share knowledge. A functional consultant is heavily involved in the test and UAT phases. They will often take the role of trainer and mentor to the end users and will be responsible for acceptance of the new system changes.

Core Value:

• Team Player

• Problem Solver

• Fast Learner

• Decision Maker

• Creative Thinker

• Solution Focused

• Customer Oriented

• Flexible Worker

• Stress Resilient

Job Types: Full-time, Permanent

Salary: £40,000.00-£60,000.00 per year

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Salesforce: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person