(Junior) CRM Manager (m/f/d)

14 days ago
  • Location

    Aschheim, Bavaria, Germany

  • Role

    Project Manager

  • Contract

    Internship

  • Salary

    n/a

BestSecret is one of Europe's largest shopping communities for fashion lovers. We offer clothes, accessories and lifestyle products of premium and luxury brands at highly affordable prices. In order to further grow our business, we are looking for smart and passionate people to join our teams. We operate in Germany, Austria, France, Sweden, Switzerland, the Netherlands, Belgium and are looking to expand in several other markets across Europe.


YOUR TO DO´S

  • Creation of multi-channel campaigns via e-mail, push and on site to maximize customer retention in line with business objectives and marketing strategy
  • Ensure leadership, planning, management, monitoring/analysis and continuous innovation of localized and personalized CRM programs by setting-up and implementing campaigns & journeys on local customer insights
  • Deep technical understanding that helps you find opportunities for automation and personalization
  • You will utilize a variety of contact channels including email, mobile push notifications, in-app messages, direct mail, and others
  • Work closely with other departments to devise campaigns that resonate particularly well with specific target groups and localized content

YOUR MUST-HAVES

  • Minimum Bachelor’s Degree or equivalent
  • 1 year of relevant experience in CRM or related, e-commerce and the fashion industry is a plus
  • Experience in digital retention marketing & CRM and omnichannel reach out is a plus
  • Experience with advanced CRM tools and AI, ideally Salesforce Marketing Cloud is a plus
  • Strong diagnostic and analytical skills, being able to challenge the status quo with innovative solutions
  • Strong relationship management skills. Ability to build relationships and work in project teams, trust and influence with internal clients and other key stakeholders
  • Good knowledge of Excel required. SQL and HTML knowledge is a plus
  • Excellent communication skills in German and English. French, Dutch or Swedish is a plus

Be part of our success story and work with us in a flexible and depending on your role, mobile working environment within Germany
Individual training and innovation formats for your personal development
Experience an environment with state-of-the-art equipment where you feel comfortable and can develop best
Dress up with BestSecret‘s attractive staff discounts
Stay healthy with our corporate memberships at exclusive fitness- and wellness clubs in Germany
Attractive salary package and 30 days of vacation
Highly motivated colleagues in an innovative environment are waiting for you

Are you interested?
Is this exactly the job you are looking for? Perfect! Then apply today! We are looking forward to receiving your application.

YOUR CONTACT

Samson Tzeggai
Margaretha-Ley-Ring 27
85609 Aschheim

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