Salesforce Inhouse Consultant & Analyst (m/f/d)

186 days ago
  • Location

    Brühl, North Rhine-Westphalia, Germany

  • Role

    Consultant

  • Contract

    Internship

  • Salary

    n/a

Mauser Packaging Solutions is looking for a passionate and highly motivated:

Salesforce Inhouse Consultant & Analyst (m/f/d)


based in our International Headquarters in Germany.


The Salesforce Business Analyst is responsible for working to ensure that the Salesforce.com platform supports daily operational needs of the Global Sales Organization, Customer Service/Quality, enhancements are defined, assessed and prioritized and changes are successfully delivered.


YOUR TASKS AND RESPONSIBILITIES:

  • Responsible for the specification and development of business reports and dashboards, assisting users in the development and maintenance of their reporting needs;
  • Provide analysis and support for user data requests and enquiries, and explain data concepts in easy-to-understand terminology;
  • Maintain full data management across the platform and drive the core deliverables around data migration process;
  • Support on-going project development works, liaising with IT and development teams as required;
  • Support current system integrations and assist with system updates, testing & troubleshooting;
  • Support end users on the proper adoption of the Salesforce functionalities;
  • Plan and execute tests for current setup, and modifications; identify functional problems and suggest resolutions;
  • Assists in the change management processes, including communication, training, launching, and post-launch support.

YOUR IDEAL PROFILE:

  • At least 2+ years of relevant Salesforce administration experience (ADM 201 Certified)
  • Experience in Data cleansing / reconciling, using various tools (Data Loader, etc.)
  • Ability to develop and monitor data quality metrics and ensure business data and reporting needs are met
  • Ability to provide consultative leadership skills to business partners
  • Working experience with Salesforce Lightning and Classic UI’s
  • Ability to operate independently and with little direction and to work in a team environment
  • Demonstrated capacity for analytical and conceptual thought in the diagnosis of problems and in providing innovative and practical solutions
  • Familiar with ITIL, Project Management, Agile and Waterfall Methodologies, and Salesforce Development best practices
  • Ability to work in a global matrix environment with high level organizational skills;

WE OFFER:

  • Cafeteria
  • Flexible Working Time (Remote)
  • VRS Job Ticket
  • External Training Opportunities
  • Free Parking
  • Benefits for Private Shopping (Incent Corporate Services)
  • Daily Breakfast Service
  • Company Physician
  • Partially Funded Sport activities (qualitrain, Soccer)
  • Company Pension Scheme

IS THIS THE PERFECT CHALLENGE FOR YOU?

Then please send us your application documents including salary expectations as well as your earliest starting date.

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