Lead Demo Architect, EMEA Salesforce.org

82 days ago
  • Location

    London, England, United Kingdom

  • Role

    Architect

  • Contract

    Permanent

  • Salary

    n/a

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

We're looking for an outstanding candidate to join the Solution Engineering's special development team at Salesforce.org . This is an o pportunity to be true technologist, not only to sharpen your own skills but also help SE's sharpen theirs. Bring to life the vision of how we can make an impact in higher ed and nonprofit organizations. You'll b ring together solutions for our customers to meet the digital transformation challenges and gain operational efficiencies . If you possess intellectual curiosity, great problem solving & development skills, along with an unwavering belief that the right technology can solve any problem including world hunger (no really, we mean it!) then you are the ideal candidate for the job.

As a Salesforce.org Demo Architect you will have a significant impact on our success by discovering, designing, architecting, and building the world class end-to-end solutions for Solution Engineers to leverage in custom demos.


Job Goals

  • Lead the development of the Next Generation Demos for our Nonprofit & Education industries in EMEA.

  • Identify ways to automate and improve development and release processes for our demo orgs.

  • Architect, design, and build end-to-end demos that cross nonprofit, education and global industries, that are repeatable at scale.


Responsibilities:

  • Drive demo development from idea to reality across multiple industries and product lines for repeatable demo assets and custom demos.

  • Manage industry stakeholders; lead requirements gathering and identification of use case priorities based on demand and market opportunity.

  • Project manage your delivery lifecycle from use case, feature prioritization, storyboarding, demo asset design, scope management, configuration, QA validation, to release communication and SE enablement.

  • Provide deep technical knowledge and configuration of Nonprofit Cloud, Education Cloud, Marketing Cloud and Pardot and other products for our global SE stakeholders.

  • Manage your development sprints in our NxDO methodology, drive progress, and lead QA for all new product releases 3x year and team innovation releases 9x year .

  • Manage complex library of assets while incorporating the latest innovation and maintenance updates.

  • Monitor and respond to stakeholder questions; bugs and issues in demo environments and collaborate with technical teams as needed to resolve.

  • Manage delivery of demo products with SE enablement in mind, handoffs, training, release notes, and short videos.

  • Evaluate performance of our products and identify opportunities to optimize.

  • Work seamlessly as part of a global team.


Preferred qualifications

  • 4-6 years of software development experience.

  • Advanced proficiency developing on Salesforce Platform.

  • Deep technical experience and understanding of the capabilities of the Salesforce platform; Flows, Einstein Prediction Builder, Einstein Analytics, Chatbots, Tableau CRM Basics, etc .

  • Certified Salesforce Admin, Salesforce Platform App Builder, and/or Salesforce Platform Developer, or others

  • Experience delivering solutions across different regions, including translation and localisation of the platform, demo data and interface.

  • Ability to build demo products with scalability, quality and performance in mind.

  • Ability to architect a solution from beginning to end to meet stakeholder requirements.

  • Proven track record of strong collaboration and communication working with business and technical stakeholders.

  • Ability to present progress, solutions and ideas to the team.


The ideal candidate would possess:

  • Experience working in Nonprofit or Education industries as advanced admin or developer.

  • Experience in technology pre-sales, as Solution Engineer, or as Demo Engineer.

  • Experience with Salesforce platform development including Cumulus CI, Salesforce DX, Github, APEX, Lightning Web Components, Flows and Salesforce APIs.

  • Familiarity with JavaScript.

  • Experience with Salesforce Sales, Service, and Experience (Community) Clouds.

  • Experience with Agile development methodology.

  • Excellent communication and collaboration skills.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

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