Salesforce Administrator
Location
United States
Role
Administrator
Contract
Permanent
Salary
n/a
CareRev is bringing the future of work to Healthcare! We are developing a robust marketplace that connects trusted Healthcare professionals to relevant per diem shift opportunities. We are working to change the traditional relationship between Healthcare professionals and Healthcare facilities alike, aiming to build a future that ensures people who work in Healthcare have better tools and are empowered to be the healers they want to be.
We are looking to build our foundational Salesforce team as part of our growing Business Systems group. This role will report into the Director of Business Systems Engineering in CareRev’s engineering team. Salesforce is a critical component of CareRev’s success and we are searching for an experienced Salesforce Administrator who is passionate about solving business problems with technology and automating manual processes. This role will interact with all levels of the company and partner with business units to understand their needs.
What You’ll Do:
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Sandbox environment management
- Identify and gather requirements, translating into scalable solutions
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Document processes and technical solutions
- Work with integrated applications including PandaDoc, Gong, Chili Piper, Heroku Connect, CareRev’s bespoke application, Gmail, and Slack
What We’re Looking For:
- Strong Salesforce product knowledge and at least 2+ years’ of Salesforce Administration hands-on experience with Sales Cloud
- Experience with CI/CD pipeline such as Gearset/Flosum/Copado
- Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- A proactive attitude to platform enhancements
- Excellent relationship-building skills with the ability to liaise with stakeholders at all levels
- Ability to translate business needs into scalable and extensible technology solutions
- Experience training end users and key stakeholders
- Passionate about resolving end-user questions
- An admin who demonstrates continued personal/professional development
A Few Reasons to Consider Us:
- 100% remote company
- Comprehensive medical, dental, and vision benefits
- Short term disability 100% covered by CareRev
- Life insurance covered by CareRev
- Paid parental leave
- Generous paid holidays & unlimited PTO
- 401K and company match
- Office equipment stipend
- Learning reimbursement program
CareRev is putting transparency, fairness, and trust back on the table. We deeply value changing the world for the better! To date, CareRev has raised $50M in funding to further our mission. In addition, CareRev has a fantastic group of investors, including Transformation Capital, top Healthcare VC firms, Y Combinator partners, and alumni.
CareRev is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.
CareRev
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