Salesforce Developer

983 days ago
  • Location

    Marion, Indiana, United States

  • Role

    Developer

  • Contract

    Contract

  • Salary

    n/a

Overview:
Knowledge Services has an immediate need for a CRM Developer for the Attorney General's Office in Indianapolis, Indiana . This is a six month contract opportunity with possible future extensions up to 18 months total. This role will serve as Salesforce subject matter expert, closely working with stakeholders, vendors, and internal teams throughout the office to provide process improvement, configuration, and SDLC. The Salesforce position will oversee the enterprise-wide case management systems, maximizing the employee experience through the creative and technical use of the Salesforce platforms. Successful applicants will be collaborative, self-motivated problem solvers who enjoy meaningful work.

Responsibilities:
  • Work closely with stakeholders, department staff, vendors and internal teams to determine project requirements.
  • Be the subject matter expert regarding Salesforce, its use, implementation, governance and development/customization.
  • Build customer-specific solutions on the Force.com platform using Lightning Components, Apex, and Visual Force
  • Develop integration processes using Salesforce.com’s Web Services API and third-party integration tools (Apex Data Loader, Mulesoft, etc).
  • Administer and manage Salesforce Organizations for the office.
  • Maintain and support internal Salesforce CMS
  • Manage user, profile, role, and license configuration of Salesforce users
  • Manage ongoing Salesforce object/field/record/page layout customization
  • Create and manage Salesforce reports & dashboards
  • Crosstrain existing IT staff for redundancy.
Qualifications:
  • B.S. in Computer Science/MIS/informatics is preferred but can be substituted with a combination of Certifications and experience.
  • Salesforce Administrator certification required.
  • 2-3 years of experience in Salesforce.com configuration including creating custom objects, Process Builders/Flows, Dashboards and Reports, Force.com and VisualForce development and the Apex programming language.
  • Knowledge of relational databases and data modeling.
  • Working knowledge in HTML/XHTML, XML, Javascript, AJAX, SQL, Java, SOAP-based web services, Apex, and SOQL.
  • Experience with ETL tools.
  • Familiarity with integrated development environments such as Eclipse.
  • Knowledge of enterprise systems, CRM, and ERP.
  • Experience with document generation tools such as Webmerge and Drawloop.
  • Customer-focused service-based attitude.
  • Excellent analysis skills and the ability to develop and follow processes and methodologies

Overview of Knowledge Services:
By utilizing technology, Knowledge Services has been expanding the reach of professional organizations since 1994. A certified woman-owned business enterprise (WBE), Knowledge Services was started by Julie Bielawski as a computer training facility that partnered with big names like Oracle and Microsoft to provide on-the-job instruction. When the growing need for temporary IT staffing became apparent, Knowledge Services began exploring vendor management, prompting the development of the solutions they use today to serve both the public and private sectors.

Today, Knowledge Services is the largest government MSP provider in the nation with twelve state accounts and counting. With a diverse and growing team, seven office locations across the country, and a focus on mobile capabilities, Knowledge Services is poised to help organizations serve the modern citizen through cost-effective solutions that put people first.

Knowledge Services has benefit offerings to include the following!

  • Medical, dental, and vision coverage
  • Voluntary Life and AD&D coverage
  • Pet Insurance
  • Ticket and Event discounts!

INDIT
ISDET

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