Salesforce Administrator

81 days ago
  • Location

    United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    n/a

Job Description

OVERVIEW

LogMeIn’s growing Salesforce.com implementation consists of approximately 2000 users spanning sales, care, marketing, finance, legal, product and development. This diverse set of users rely on the Business Applications team to support and implement all the various functions within Salesforce.com. Years of customization provide a unique opportunity to eliminate complexity and streamline process to maximize user efficiency. The Business Applications team is also responsible for other technologies within the Salesforce.com ecosystem including Playbooks, Docusign, Conga, Distribution Engine and D&B.

The Salesforce.com Administrator will work closely with our Salesforce end users to support our operations in Salesforce and related tools. They will be responsible for configurations, general administration, maintenance, troubleshooting, and consultation on large initiative associated with the Salesforce database.

RESPONSIBILITIES:

  • Setup and Support of Salesforce users

  • Work with various teams across the organization to implement department needs and requests within the Salesforce system

  • Gather and accommodate end-user requests or changes to Salesforce

  • Recommend and implement Salesforce based solutions and process changes

  • Maintain data integrity within Salesforce

  • Importing/exporting Salesforce data from various sources

  • Establish and continually enhance user-based dashboards and analytics including on-demand reporting

  • Build and manage page layouts, workflow rules, field creation, etc.

  • Other tasks as required


REQUIREMENTS:

  • Ability and experience in developing and supporting applications using Service Cloud, Sales Cloud, Marketing Cloud, Community, Chatter and the Force.com platform

  • 2-4 years direct Salesforce System Administrator experience

  • Thorough understanding of security, workflows, formulas, custom objects/fields within Salesforce

  • Experience documenting and analyzing processes within Salesforce

  • Strong skills in Microsoft Office suite; especially MS Excel

  • Salesforce certification is preferred

  • Working knowledge of Visualforce/APEX for troubleshooting purposes

  • Experience with database administration is preferred

  • Bachelor's degree preferred (preferably Computer Science, Information Systems, or other related field)

OUR VALUES:

  • Be Real

  • Think Big

  • Move Fast

  • Keep Growing

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