CRM Specialist

Your Team / Department

Great opportunity to join a young, innovative and proactive team, creating an exceptional work environment. PromoFarma by DocMorris wants to incorporate a CRM Specialist for the Marketing and Growth Team. You will be part of the CRM team and you will be involved in the planning and development of initiatives that will contribute to make PromoFarma/DocMorris into a more customer-centric brand and will improve the purchase repetition and customer loyalty.

Your main tasks will be:

• Elaboration of Email, SMS, and push mobile campaigns
• Developing A/B Tests for the improvement of the KPIs in the strategy of CRM
• Developing strategy and actions to increase customer loyalty and repetition
• Producing creative texts for the website, emails, marketing campaigns, and banners
• Assisting in the loyalty and Member get Member programmes
• Assisting in the elaboration of the weekly and monthly reports
• Planning and developing visibility and promotional campaigns
• Assisting in the marketing strategy for the Spanish and Crossborder Market
• Working with different departments within the company to create a comprehensive strategy: product, brand, traffic, customer service, business, and engineering

What we offer:

• Attractive salary + ticket restaurant 9€/day worked
• Social benefits package. You can dedicate a part of your gross salary to private Health insurance (Sanitas), Ticket Transport, or Nursery
• Internal and external training. Career path and possibilities to grow within the company
• Flexible schedules. Free Friday afternoon
• Remote working possible and also we have a beautiful office in Barcelona: Diagonal/Aribau where you can find a flexible working space with coffee, tea, ...
• Excellent working environment, you will be part of a motivated and professional team
• Monthly company meeting as part of a sharing and transparent culture, afterworks, team buildings, and more!