Salesforce Sr Project Manager

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

This role offers remote/wfh flexibility and can be located anywhere in the United States.

The Sr Project Manager will work with consultants and clients to implement solutions around Salesforce.com. This job function is responsible for overseeing the production of deliverables, managing and running complex enterprise projects, ensuring timely closeout of requirements and projects, providing timely status updates to the clients, and working closely with various technical and non-technical team members. We are looking for a responsible, articulate and motivated Sr Project Manager who can quickly identify vulnerabilities and obstacles and then create innovative solutions to any problems!

Responsibilities

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Identifies resources needed and assigns individual responsibilities
• Manages day-to-day operational aspects of a project and scope
• Reviews deliverables prepared by team before passing to client
• Effectively applies our methodology and enforces project standards
• Prepares for engagement reviews and quality assurance procedures
• Identifies and manages project risk
• Ensures project documents are complete, current, and stored appropriately
• Reviews the status reports of team members and addresses issues as appropriate
• Setting up the project plans, activities, time and resources involved by valorizing the projects based on local and international rate card (for non-domestic resources) utilizing projects and portfolio optimization tools

Qualifications

Desired skills and experience:

• Bachelor's degree required
• 3+ years of external consulting experience
• 5+ years proficiency in project management or business analysis of software deployments
• 2+ years hands-on experience with one or more CRM applications (Salesforce.com, Siebel, Clarify, Vantive, Peoplesoft, SAP, Netsuite, Salesforce.com, etc)
• Ability to lead both small and enterprise engagements, facilitate meetings, leading customer support projects, mentoring teams of junior team members and effectively managing client escalations
• Ability to pivot and adapt in a fast paced environment
• Interest in and ability to effectively manage a portfolio of 6-8 projects and provide project governance over 4-6 additional projects
• Detailed oriented and have a flexible mind-set
• Ability to work creatively and analytically in a problem-solving environment
• Ability to challenge, innovate, lead and drive projects to close
• Strong communication (written and oral), interpersonal and relationship-building skills
• Salesforce.com Certifications preferred

Why PS:

• Flexible vacation policy; time is not limited, allocated, or accrued
• 16 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement
• Corporate gift matching program
• Training on Salesforce platform

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.