Salesforce Sales Analyst, Commercial Sales--Remote

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  Acts as a liaison between Commercial Sales, Operations, Merchandising, Supply Chain, Marketing, Accounting/back office and the technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated processes and systems

• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements

• Works with user groups to provide training, resolve questions, assess user needs, and recommend changes

• Act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer processes for greater efficiencies

• Identify and document business goals; document current state business processes and data flows; document future state processes and data flows; document gap analysis between current state and future state and evaluate success criteria to ensure solution meets the requirements defined

• Understand business change needs, assessing the business impact of those changes, capturing, analyzing and documenting requirements and supporting the communication and delivery of requirements with all relevant stakeholders

• Write requirement statements that are complete, consistent, concise, accurate, and traceable

• Develop metrics to consistently monitor and measure compliance to processes and business rules; provide actionable analysis to business leaders; and recommend improvement opportunities and increased efficiency across the entire organization

• Lead discussions and design sessions concerning UIs, data flows, data integrity, data integration, system integrations, and phasing

• Organize requirements into related categories to effectively manage and communicate to impacted stakeholders

• Assist Technical and Architecture resources to design possible, feasible solutions leveraging current assets as appropriate and consistent with the broader enterprise direction

• Develop requirements and process flows for customer data governance and stewardship process

• Improve efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements.

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QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Significant experience in requirements gathering tools, processes and procedures including BPM, Agile, CRUD, Data flow and control diagrams, business rules, GAP Analysis, prioritization, defect tracking and success criteria

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  Familiarity with at least one project methodology with ability to learn and adapt to new methodologies quickly (e.g. Waterfall and Agile)

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  Ability to work cross functionally to create a collaborative environment across business units

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  Ability to cultivate relationships with key stakeholders across functions and levels to achieve business objectives and drive strategic change.

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  Strong interpersonal skills, ability to interact effectively with employees at all levels and senior leaders in a collaborative manner

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  Ability to thrive in a complex, rapidly changing environment while adhering to tight schedules and budgets.

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  Demonstrated leadership skills and problem solving capabilities.

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  Ability to write reports, business correspondence, and procedure manuals

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  Ability to travel as necessary to meet organizational and administrative demands

EDUCATION and/or EXPERIENCE

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  Bachelor’s degree preferred or combination of education and experience

• 2-4 years Project Experience

• 2-4 years Requirements Gathering

• Agile Experience preferred

• JIRA/Automated requirements tracking system experience a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• Salesforce Certifications is a plus

SUPERVISORY RESPONSIBILITIES

• None