Salesforce Project Manager
Location
Remote, United States
Role
Project Manager
Contract
Permanent
Salary
n/a
Job Description
Sr. Project Manager
Job Description
Summary/objective
CoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includes Cloud and mobile solutions, Customer Relationship Management (CRM), Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, Systems Integration.
We’re seeking a Salesforce Project Manager to be an integral member of the team who will define, implement and oversee project management processes in accordance with client engagement execution environment. Candidates with strong consulting experience with Federal agencies are strongly preferred. The ideal candidate must be a self-starter that can perform well independently, interact with clients professionally, and collaborate with diverse internal and external teams. The candidate will be responsible for prioritizing and driving team performance as well as being the primary interface with the customer. The candidate must demonstrate leadership in an Agile software development environment. We’re looking to hire someone who has strong leadership, communication, analytical, time, and customer management skills.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Own and drive strategic client engagements leveraging structured program governance process and measurable program performance indicators
- Engage with client key stakeholders and enable collaborative communication model for proactive risk mitigation and value articulation
- Understand existing technical and political landscape and drive discussions to create a win-win scenario
- Actively serve as a scrum master and run daily scrum meetings and present burndown charts; actively manage the Kanban board for each Sprint.
- Collaborate and work with cross-functional business and IT teams for solution design and implementation of new capabilities
- Effectively operate with multiple stakeholders and constituencies
- Collaborate with multiple projects and oversee multiple streams of work/projects
- Mentor and coach delivery team for best practice implementation using collaborative discussions.
- Serve as Salesforce champion for projects within the client environment for allocated account(s)
- Participate in Salesforce practice development by championing engagement processes, solutions designs and practice areas
- Create and present professional business presentations as part of ongoing client engagement and other practice needs
- Effectively engage and communicate with senior executives both within client organizations and persistent executive team
- Competencies
- Minimum 7+ years of experience at Enterprise-level Project/Program Management and Governance
- Minimum 5+ years of managing Salesforce implementations
- Minimum 5+ years leading Project Delivery using Agile Scrum methodology
- Highly skilled in driving and managing business discussion including Planning, JAD, Scope Management, Process, and Change Management discussions
- Certified SCRUM Master and SAFe process evangelist
- Certified Salesforce consultant in various Salesforce modules/components.
- Knowledge of other technologies in Salesforce ecosystem like CPQ, MuleSoft, etc., desirable
- Cross-functional ability to assist in business analysis, design, and testing
- Ability to review and provide recommendation for design document based on industry best practice and agency needs
- Project Management experience using Waterfall, Agile, and Iterative processes
- Budgeting, Estimation and Projection Management for the assigned business/accounts. Effective resource allocation and billability management
- Familiarity with Industry best practices in software and solutions development
- Strong written and verbal communication skills
- Ability to convert concepts into professional documents including but not limited to professional presentations.
Supervisory responsibilities
May be required to oversee and provide technical assistance to junior staff members.
Work environment
Remote (during Pandemic) or on Customer site in the Washington, DC area; All work must be performed within the United States.
Physical demands
Office work.
Travel required
Limited to no travel expected.
Required education and experience
Education: Bachelor’s degree in Computer Science/Information Systems, Finance, Business Management or related field.
Experience:
- Required: PMP
- Required: Scrum Master
- Highly Preferred: Salesforce Certified Service Cloud Consultant and/or Salesforce Community
- Preferred: Other Salesforce consultant certifications (Sales, Marketing)
Preferred education and experience
Experience managing remote teams and client strongly preferred.
Additional eligibility requirements
Must be able to pass a Public Trust background investigation.
Work authorization/security clearance requirements
Must be authorized to work in the US
Affirmative Action/EEO statement
CoreSphere is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
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CORESPHERE LLC
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