Lead Solution Engineer, Marketing Cloud - Salesforce.org
London, England, United Kingdom
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
We are looking for candidates to join the EMEA Solution Engineering team within Salesforce.org. If you possess intellectual curiosity, great problem solving skills and an unwavering belief that the right technology can solve virtually any problem, then you are the ideal candidate for the job. Prior experience with enterprise technology selling in the Non Profit sector, and the ability to demonstrate an understanding of the challenges and needs of the sector are highly desirable. Excellent communication and presentation skills are a must. Finally, the ability to take a complex technology solution, explain it in a simple and easy to understand way to ultimately propel organisations to achieve their mission. If you believe you have these skills, we want to talk to you.
Typical day in the life of a Salesforce.org Solutions Engineer:
As a Solutions Engineer, you will work hand-in-hand with the Sales team to introduce Salesforce to our customers. You will help prospective, existing customers and partners understand the power of Salesforce, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks.
Function effectively in a fast-paced high-energy market segment and successfully balance multiple projects in a team-selling environment
Discover and analyze individual Non Profit customer goals and challenges and map those back into the Salesforce solution portfolio
Craft innovative solutions to address these challenges, conceive those solutions on the Salesforce platform and present customised story-driven demonstrations aligned with key business value and solution differentiation.
Present Salesforce technology platform, including demonstrating deep familiarity with Salesforce products, technology and security, across the the entire Salesforce and Salesforce.org product portfolio - whether that is Non Profit Cloud, Sales and Service, Communities, Platform or Marketing.
Plan and deliver Discovery Workshops with customers at all levels including business users, IT and executive leadership, tailoring your questioning and approach effectively to the audience.
Respond effectively to RFIs and RFPs
Participate in training and certifications to acquire and maintain the knowledge vital to be effective in role
Attain quarterly and annual objectives that you will define collaboratively with your manager
Travel domestically and internationally (When safe to do so)
Proficiency in Spanish and English. Additional Languages are highly desirable
Ability to work as part of a team to tackle business and technical problems in varied political environments
Experience as a technical Solution Engineer in a cloud computing environment or equivalent experience in a customer-facing role.
Experience in Salesforce solutions and/or Marketing Tools and Technology.
Proven time management & prioritization skills in a dynamic sales environment
Proven verbal, written, presentation and interpersonal communication skills
Industry experience or experience working in a specialist area of marketing technology.
Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .
Salesforce welcomes all.