AMS Salesforce Client Support Lead-Mulesoft

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Managed Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
3 year(s)

Required Knowledge and Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader with knowledge of SOA architecture and fluency in web service standards, such as WSSE and technologies (XML, SOAP, WSDL, XSD, UDDI, REST).

Preferred Qualifications:

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader in the following areas:

• Experience in small to large size implementations, working with geographically distributed teams;
• Hands-on experience on enhance, optimize build and maintain interfaces on Mulesoft ESB platform;
• Identifies, analyzes and develops interfaces and integration flows using Mule ESB Anypoint platform including Mule Runtime, Connectors, Design Center and API management;
• Leads programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementation;
• Understands Synchronous/Asynchronous communication patterns and problem solving abilities with respect to Message Sequencing, Correlation, and Queuing;
• Knowledge of Integration Design patterns for building middleware systems from the ground up using Message Routing, Content Enrichment, Message Filtering, Message Transformation, Guaranteed Delivery, Message Sequencing, Batch Message processing, error handling and reconciliation mechanisms;
• Knowledge of Web Services Interoperability, WS-* standards and ability to suggest, provide feedback, and formulate solutions in multi-vendor and architecture committee meetings;
• Enhances solutions by designing system specifications, standards and programming;
• Troubleshoots issues and provide bug fixes while working with other applications teams;
• Knowledge of Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution;
• Participates in large to small development teams in multi-phase, heterogeneous work environments, with multiple work streams; and,
• Provides status updates and reporting metrics to the program leadership and contribute towards on-time and on-budget delivery.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisoryseniorassociate.

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