Salesforce Business Analyst
Location
Plano, Texas, United States
Role
Business Analyst
Contract
Permanent
Salary
n/a
Overview:
We are looking for an experienced Technology Business Analyst who has Salesforce Administration experience. You will perform a number of duties including providing general application support, serving as an important team member on a variety of different projects, and serving as an internal consultant to help optimize business processes that leverage the firm's business technologies. You will report to an Application Development Team Leader.
The Day-to-Day:
At Fisher Investments, we work for a bigger purpose: bettering the investment universe. From unmatched service to unique perspectives on investing, it's the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like:
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing heavily in the future of our firm's technology and are building our team to drive global growth.
The Opportunity:
We are looking for an experienced Technology Business Analyst who has Salesforce Administration experience. You will perform a number of duties including providing general application support, serving as an important team member on a variety of different projects, and serving as an internal consultant to help optimize business processes that leverage the firm's business technologies. You will report to an Application Development Team Leader.
The Day-to-Day:
- Partner with your business customers to understand their current and future process and system needs
- Provide advice and alternatives to your business partners for proposed process and system changes
- Elicit requirements and develop specifications and user stories for maintenance items, enhancements, and project-related needs
- Serve as a liaison between internal business customers, vendors, and the Technology Team
- Assist with business case development and estimation for projects and other business initiatives
- Manage configuration of the applications you support
- Provide Project Management for small to mid-sized projects
- Provide support for application-related issues
- Develop and maintain application road maps for your assigned applications
- Coordinate application testing to ensure system changes are ready for production use
- Develop and maintain documentation for your assigned applications
- Work as a member of an Agile team
Your Qualifications:
- Bachelor's degree in Computer Science, Math, or other Science field
- 5+ years of experience working as a Technology Business Analyst and knowledge of best practices and methods
- 3+ years of experience as a Salesforce Administrator
- Cvent Event Management experience is desired
- Experience with Waterfall and Agile frameworks and their associated deliverables
- Hands-on experience configuring and supporting custom ERP, CRM or similar business applications
- Proficiency with SQL and data analysis
- Proficiency with process diagramming and project management tools
- U.S. candidates must be fully vaccinated as defined by the medical community against COVID-19 and provide proof of such vaccination by date of hire
Why Fisher Investments:
At Fisher Investments, we work for a bigger purpose: bettering the investment universe. From unmatched service to unique perspectives on investing, it's the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like:
- 100% paid medical, dental and vision premiums for you and your qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO*, plus 9 paid holidays
- 8 weeks paid Primary Caregiver Parental Leave
- Back-up Child Care Program available, offering up to 10 days annually
- A cumulative learning and development framework customized for every employee
- An award-winning work environment - we're Great Place to Work Certified, and Top Workplace winners from The Oregonian
We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.
California employees accrue up to 17 days of PTO and 3 days of sick time per year.
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Fisher Investments
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