Associate Salesforce Administrator (remote)

9 days ago
  • Location

    Birmingham, Alabama, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    $38,138 - $76,206

Company Description


Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC-and every type of organization in between-we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.


Job Description


As Daxko's Associate Salesforce Administrator, you will be responsible for the overall functionality of Salesforce. You will have the big responsibility of providing daily maintenance, creating solutions, providing end-user support, and creating clear, concise documentation.

The Associate Salesforce Administrator reports to the Business Systems Manager.

You will also...

  • Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, and storage management
  • Manage dashboards, reports, forms, templates, page layouts, workflows, and approvals
  • Customize reporting and dashboards for various teams, provide reports, and report training.
  • Stay current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed.
  • Continuously improve skills and training using Trailhead and other knowledge-sharing services
  • Establish and implement best practices: system maintenance, security, improvements, data integrity, duplicates, backups, etc.

Qualifications
  • 1+ years of Salesforce Administration experience
  • Operational experience in a medium to large company structure
  • Salesforce Certification Required (Administrator)
  • Experience with Customer Portals and associated license types (high-volume portal licenses, etc.)
  • Detail-oriented with strong documentation skills
  • Excellent verbal and communication skills with strong organizational and multi-tasking abilities.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.

Bonus points for:

  • Bachelor’s degree in Computer Science or related field
  • Advanced Administrator certification
  • Experience in any of the following:
    • Conga
    • CPQ
    • TaskRay
    • HubSpot
    • Calendly
    • Salesloft
    • Salesforce APIs
  • Experience in SaaS-based organizations

Additional Information


Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

  • Flexible paid time off
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

  • Flexible paid time off
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

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