Sales Operations Specialist

1272 days ago

Location
67 rue Colonel Grandier-Vazeille
Role
Business Analyst
Contract
Permanent
Salary
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Omnicell is currently seeking a Sales Operation Specialist / Business Analyst. The successful candidate will be directly responsible for scaling and refining our international sales operations leveraging best-in-class expertise and technology. Reporting directly to the Commercial Excellence Director, this person will lead and manage process changes and automation/scaling projects within the sales ecosystem. The Sales Operation Specialist will also help create and drive roadmaps to establish a world-class sales operations infrastructure and system, and be the owner of all CRM-related topics. Further, this position ensures the data integration and collaboration between cross-functional teams (Sales, Marketing, Finance, Service…) and supports the sales leadership in executing business initiatives.

Responsibilities

Streamline and optimize the sales process by implementing, refining and automating processes and tools.
Proactively identify bottlenecks in the sales process/tools and find ways to reduce them to make the sales engine run faster.
Oversee sales funnel and collaborate with the leadership team to standardize business reporting (funnel velocity, engagement ratio, conversion rate, forecast…) and create dashboards.
Ensure effective adoption and usage of our CRM.
Manage CRM data and drive CRM improvement programs.
Act as the primary contact between business users and CRM administrator (cf. sales support).
Manage metrics/analytics programs to share insightful information to sales leaders and help them make data-backed business decisions.
Support leadership in the definition, implementation and monitoring of go-to-market and revenue growth initiatives.
Establish strong working relationships with other cross-functional partners (e.g. marketing, finance, service) to improve overall operations.
Assist Commercial Excellence Director in the scoping, deployment and measurements of sales effectiveness and enablement programs.

Desired Skills and Experiences

Proven analytical, modelling, and conceptual problem-solving abilities.
Strong project management skills in a global setting.
Ability to digest large sets of data and bring valuable business insights.
Advanced knowledge of Excel and Salesforce.com.
Knowledge of BI tools (Tableau, PowerBI, Qlik…) would be a plus.
Excellent communication skills, written and verbal in English.
Ability to work with a high degree of autonomy in a demanding and results-oriented team environment.
4+ years experience in Sales Operations role or relevant experience integrating and supporting sales business processes.
Demonstrate knowledge of sales business processes including funnel management, forecasting, quoting.
Proven experience implementing and administering sales support and/or Business