REMOTE Senior Salesforce Lightning Administrator

849 days ago
  • Location

    Downers Grove, Illinois, United States

  • Role

    Administrator

  • Contract

    Internship

  • Salary

    $47,708 - $105,649

This senior level team is looking for a Senior Salesforce Lightning Administrator to join their team. They are currently wrapping up a project of 15 months to deliver self-service on Lightning Health Care Communities for four of the universities they support. They have been live with 1 university, went live with another one last week and are finishing validation and technical deployment. Now they are in hyper-care post-implementation support and starting to look at a big backlog theyve got to tackle. They will continue to add functionality and enhance experience for core institutions. Beyond that, they have another project kicking off on a legacy portal. As soon as its moved over, they can decommission the legacy portal, and deliver community experience to their newly acquired company.

Essential Duties and Responsibilities

In this role, the Senior System Admin will meet the following requirements:

Understand Lightning Component Framework

Build and maintain Lightning Communities

Develop and deploy Lightning Web Components

Provide strategic consulting of best practices, training programs, and the use of CRM applications.

Create and customize Salesforce using workflows, process builders, assignment rules and validation rules and identify areas where code would be needed - all while employing Salesforce and client best practices.

Adhere to standards relating to system upgrades, releases, and change control processes.

Respond to issues, change requests, and other administrative needs of Salesforce.com community users.

Gather Lightning community business requirements and translate them into Salesforce changes and enhancements.

Develop system documentation and SFDC policies/procedures.

Train users on system functionality and new features.

Create and maintain reports and dashboards.

Drive CRM Lightning community roadmap and enhancements to ensure they meet the strategic goals of the business.

5 - 7 years experience with Salesforce.com, AT MINIMUM 2 years of Senior experience

Minimum 8 years experience with various operating environments, toolsets, and methodologies.

Salesforce Certified Administrator and Platform Builder certifications required

Process builders, workspace, page variance, Audience experience

Knowledge of different process flows

Lightning Community and Lightning Web Component experience

Service Cloud, Sales Cloud, Experience Cloud

Knowledge of Salesforce programming languages such as Apex and Visualforce as well as Lightning Components.

Comfortable with complementary tools and add-ins, such as: Apex Data Loader, Service Cloud, Community Cloud, Einstein/Wave Analytics, Pardot, DocuSign and other popular app exchange products.

ERP experience helpful Work in an Agile environment and work across multiple projects if needed.

JIRA and Confluence documenting within these tools

Good understanding of how and when to use out of the box Salesforce.com lead assignment rules and when to use custom code for lead assignment.

Ability to translate high level business requirements into Salesforce.com implementation requirements and design.

Professional experience in a test-driven and formal QA development environment, including development/staging/production (or similar) deployment cycles.

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