Salesforce Administrator

Salesforce Administrator

We are looking for a SFDC Administrator! In this role, you will be part of our Revenue Operations team. Our RevOps Team is a critical component of the SamCart Sales, Marketing and CX teams' success. This team helps us scale efficiently while leveraging data and tools to increase our growth and revenue. This role provides critical SalesForce support to our team by assisting in creating our documentation, reporting, and analysis needs. You will work cross-functionally with Team Leads and other members of the Revenue org to identify problems and solutions for unique growth problems.

Responsibilities

• Collaborate with business partners to:
• Develop documentation on current SFDC workflows and processes
• Develop functional requirements and technical specifications
• Analyze system problems, designing and testing solutions
• Ensure proper use by setting up training sessions and creating documentation as needed for each team
• Develop informational reports and dashboard insights to help teams see performance, and areas for ongoing improvement

Qualifications

• 1-3 years of experience as a Salesforce Administrator at an early stage/growth stage technology company
• Project management skills, and experience managing cross-functional projects
• Experience gathering requirements and facilitating meetings with stakeholders to define use cases and needs of stakeholders
• A facilitator who loves solving problems for others
• A problem solver who loves leveraging technology to achieve efficiency
• Able to quickly adapt to new technical and functional concepts
• Great communication skills at all levels (staff to executive)

This is what you'll love about SamCart

Our co-founders always say "Their success is our success" and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful.

• Each team has one offsite Hub Week per quarter to collaborate with team members (and others!) and plan for the upcoming quarter.
• Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
• We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
• Yay, we have 401K!
• Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.
• Supportive Parental leave policies for all parents
• Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
• Self-Care is important, which is why we offer a monthly wellness credit.

Our Core Values

Be Transparent - We communicate openly, thrive on feedback, and check our egos at the door.

Be Human - We operate with compassion and always assume positive intent.

Be an Owner - We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success.

Be Creative and Commit - We collaborate, create resourceful solutions, and work as a team to get it done.

Be You - We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do!

The US salary for this full-time position is $70,000-80,000. The salary range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include equity or benefits.