Senior Salesforce Administrator

971 days ago
  • Location

    Remote, United States

  • Role

    Administrator

  • Contract

    Contract

  • Salary

    n/a

Job Description

Sr. Salesforce Administrator

Remote USA

Salesforce is a foundational tool for Chegg Skills to manage lead generation data, the admissions funnel, student contracts, a nd business analytics . We are routinely looking for better ways to leverage the Salesforce platform to serve our operations teams, continuously balancing between rapid experimentation and system stability. Our Salesforce instance resides within the Engineering department, and we aim to bring the same engineering rigor to Salesforce as we do with our custom-built systems.

We are looking for a Senior Salesforce Admin who has the skills and autonomy to independently manage our Salesforce instance. This role will collaborate heavily with the Engineering teams to build functionality that spans across Salesforce and our custom platform. The role will also collaborate regularly with business stakeholders to identify operation al pain points and opportunities, delivering thoughtful solutions using the Salesforce tooling. We are building for the long-term, so quality, extensibility, and legibility of Salesforce solutions are all a must-have.

A well-qualified candidate for this role will likely have 4+ years of professional Salesforce administration experience, including:

  • Managing user access and designing permission sets .

  • Designing and building interfaces and user flows with Lightning components.

  • Creat ing data workflows using triggers, Process Builder, and Flows.

  • Designing and implementing custom objects.

  • Data reporting and monitoring.

  • Integrating with 3 rd party tooling.

  • Collaborating closely with business stakeholders to identify problems and architect solutions.

  • Focusing on keeping Salesforce clean, legible, and well-documented .

Additional experience relevant to the role would be:

  • Integrating with in-house API or Change Data Capture clients.

  • Familiarity with maintaining Apex code.

  • Working with Agile product development/engineering teams.


Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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