Regional CRM Analyst Salesforce (m/f/x)

800 days ago

  • Location

    Frankfurt am Main, Hesse, Germany

  • Role

    Business Analyst

  • Contract

    Permanent

  • Salary

    n/a

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.

Reference

2022-8892

Position description

Type of assignment

Full-time Regular

Function

Support function - Business Development

Job title

Regional CRM Analyst Salesforce (m/f/x)

Job description

  • Further develop the regional CRM reporting standards as well as build and maintain a regional sales reporting database
  • Create ad hoc, monthly, quarterly and annual sales reports based on salesforce.com data including relevant regional sales KPI
  • Build regional salesforce.com dashboards: sales KPI, adaption, data accuracy
  • Act as regional super user and help desk to address user issues
  • Conduct regional CRM educational sessions with key stakeholders
  • Manage regional business process requirements with the corporate technical development team
  • Support implementation of “Einstein Analytics” at regional level and conduct future analysis based on the tool
  • Support the implementation of “Pardot” as a marketing tool and support future sales campaigns
  • Manage interfaces to other external databases, e.g. lead generation tools (LinkedIn, Bisnode)
  • Build internal process descriptions, guidelines, user handbooks etc.
  • Manage and perform data cleansing exercises and run duplication tools
  • Participate in regional sales meetings/workshops as well as in further projects, e.g. fairs

Applicant's profile

  • Bachelor Degree or above in a Sales, Marketing, IT, Data Analytics or in an equivalent discipline
  • Three years of professional experience in the context of SaaS solution design and selling, sales and marketing analytics, business analytics, and/or sales and marketing, preferably in the logistics industry
  • Very good ability to deal with data and figures
  • Strong attention to detail
  • A passion for SaaS-solutions, cloud-based IT tools, big data
  • Ability to innovate and to convert business requirements into technical solutions
  • Strong knowledge of MS Office, particularly MS Excel and MS PowerPoint
  • Fluent in English, other European languages are considered as a plus (preferably Dutch, Danish, German, Polish, Swedish)
  • Strong knowledge of salesforce.com (front end / back end) is considered as a plus
  • Knowledge of complimentary tools to enhance the value of the core solution is considered as a plus

Working time (%)

100

Position location

Position place

Europe, Germany, Hessen

Location

Frankfurt am Main

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