Salesforce Administrator

Location: REMOTE
Description: Job Description:
As the Salesforce Administrator, you will provide operational and application support to the organization, including application administration, documentation and training, and business reporting/dashboards. The ideal candidate will have a record of success in improving processes and adoption using the Salesforce platform. The individual who fills this position will be responsible for the execution of day-to-day configuration, support, maintenance and improvement of our CRM platform.

• Play a key role implementing our Salesforce architecture including Sales Cloud, High Velocity Sales, and Marketing Cloud in partnership with the rest of the project team
• Perform Salesforce administrator functions including user account maintenance, user permissions, reports and dashboards, and other routine tasks
• Create and manage custom fields, complex workflow rules, data validation, page layouts, and third-party integrations
• Support new and existing Salesforce user base with questions and issues, researches and resolves user problems as they are reported
• Document system configuration and administrative processes; oversee regular internal system audits and prepare for upgrades.
• Supports design, configuration and other operational activities to ensure effective and consistent use of Salesforce platform.
• Utilization of relevant Marketing Cloud modules including Lists and Data Extensions, Journey Builder, Cloud Pages, and AMPscript
• Performs other duties as assigned

• Minimum two years’ experience as a Salesforce.com administrator
• Salesforce.com Admin Certified (ADM201), Advanced Admin (ADM211) a plus
• Strong understanding of Salesforce Lightning UI with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• Experience using Salesforce Marketing Cloud, including Journey Builder, Content Builder, and Cloud Pages
• Ability to build data extensions and use AMPscript
• Marketing Cloud certification a plus
• Bachelor’s degree in Computer science, IT Business or related field
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience in mortgage, real estate, or financial services a plus

Contact: [email protected]