Salesforce Solution Architect (Remote)
Location
Charlotte, NC, US
Role
Architect
Contract
Permanent
Salary
n/a
Overview:We are seeking a Salesforce Solution Architect (Remote) to enhance the value and experience that Salesforce is currently bringing to our employees and customers. This is a hands-on opportunity to help implement new clouds and grow the business as we continue to expand in new markets. The ideal person will have extensive experience working in Salesforce as they will be instrumental in helping drive our Salesforce strategy and framework to provide enablement, adoption, and technical expertise which accelerate our business.
What’s In It For You!
What’s In It For You!
- Ability to influence and impact our iconic brand
- Aggressive pay and career mobility. This is more than a job!
- Specialized, paid training when you start AND ongoing. WE INVEST IN YOU!
- Engaging and fun company culture that’s made up of diverse people
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Great medical, dental, vision, short- & long-term disability and life insurance options
- Company paid holidays, floating holiday and paid time off (PTO)
- 401(k) plan with competitive company match
- Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement
- Talk about perks! An on-site state of the art fitness facility, onsite café, walking trail, basketball court and a dedicated Fitness Director
- Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!Responsibilities:
- Act as a salesforce subject matter expert for CPI, meet with business and IT teams to solve problems through the salesforce platform.
- Supports the full Software Development Life Cycle (SDLC), including configuration changes and custom development, testing, code reviews, and change management.
- Be an instrumental team player in the implementation of the Service Cloud as we look to expand salesforce into new business departments and add value to our customers.
- Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflows.
- Participate in cross-functional teams that address strategic business issues involving the contact center, field operations, marketing, and sales.
- Keeps current with technological developments within the salesforce platform, monitoring and planning for the organization to utilize the new releases as they come available throughout the year.
- Promotes a DevOps culture where the team is expected and empowered to own each aspect of the development, promotion and operation of their code.
- Ability to influence business, IT executives and leaders on creating and promoting change for improving existing business processes, increasing ROI and overall effectiveness using Salesforce and its plugins.
- Lead analysis, architecture, design, and development of salesforce solutions across multiple clouds.
- Develops and executes Salesforce data management strategy.
- Evaluate and install Salesforce AppExchange components and solutions.
- Be able to integrate salesforce to third party and custom applications through APIsQualifications:
- 5+ years of Salesforce experience, integrating, configuring and writing custom apex code.
- Salesforce certifications as an Advanced Administrator and Platform Developer. An Architect track certification is
- Experience managing a conversion from Salesforce Classic to Lightning.
- Experience working with Salesforce sales and service clouds in lightning.
- Experience with other salesforce solutions is preferred (CPQ, marketing cloud, billing, field service, digital engagement, etc).
- Experience integrating Salesforce with custom applications and contact center platforms, data warehouses and other enterprise primary platforms
- Experience with Salesforce Maps, HubSpot and DbAmp is preferred, but not required
- Deep configuration experience with process builder and flows.
- Demonstrated experience in reviewing and consolidating profiles, permission sets, record types, page layouts, list views, reports and various other areas
- Experience with SQL to Salesforce integrations and data patterns
- Bachelor’s degree in Information Systems, Computer Science, or related field of study preferred or work experience equivalent
- Excellent oral and written communication skills to effectively deliver messages to a wide range of audiences - from executive to technical
- Innovative and positive team member mindset
- Strong teamwork and interpersonal skills, with the ability to deliver results working independently or in a collaborative environment (agile experience preferred)
Competencies and Characteristics (Core):
- Business Acumen - knowledgeable in current and possible future policies, practices, trends, technology and information regarding data, analytics and business intelligence. Understands the purpose and stakeholders of practices, policies, procedures and systems.
- Coaching Mindset: consistently evaluating your team with a communication and accountability-based approach to ensure your team is building and executing upon the skills that lead to outstanding sales performance.
- Managing Vision and Purpose – Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the visions; makes the vision shareable by everyone; can inspire and motivate.
- Strategic Agility - Strong strategic analytical skills with the ability to develop creative approaches to communications and problem solving, anticipating future impact and issues.
- Presentation Skills - translates complex data analysis into actionable, comprehensible material for diverse audiences in all formats, including formal presentations to large and/or senior teams, as well as informal one-on-one updates.
- Managing and Measuring Work - establishes clear objectives and measures for self and others. Monitors and reports on progress and results. Sets benchmarks and ensures accountability.
- Customer Focus - Is dedicated to meeting the needs of internal and external customers. Gets first-hand internal customer information and uses it to improve processes and deliverables.
CPI Security
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