Salesforce System Administrator

1471 days ago

Location
Logan, Utah, United States
Role
Administrator
Contract
Permanent
Salary
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Overview:

The Salesforce Systems Administrator is responsible to administer the physical and cloud infrastructure at the Shingo Institute, a program of the Jon M. Huntsman School of Business.

Responsibilities:

Responsibilities:

Work with the Operations Director to prioritize IT work that is most impactful to the priorities of the Institute
Maintain and improve the Institute’s Salesforce.com instance
Build custom reports and dashboards
Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing
Maintain, improve, and write standard work and documentation
Be an expert on the Institute’s Salesforce and how it interrelates with the Institute’s website
Collaborate with Institute staff to help improve their IT systems
Conduct regular training for staff and onboard new employees
Work with USU IT group to maintain systems and keep up to date on University technology

Qualifications:

Required Qualifications:

Bachelor’s degree or equivalent work experience in MIS or IT work
Experience with prioritizing and managing IT projects
Proficiency in hardware and networking troubleshooting
Understanding of Windows & Mac operating systems and troubleshooting
IT security understanding
Cloud Service administration
Database design and management
Working knowledge of HTML, CSS, and JS
Friendly and professional people skills
Proactive, solution-minded contributor
Ability to train and coach

*Must be a US Citizen and be able to pass a background check*

Preferred Qualifications:

Salesforce certification
Understanding of Agile and Scrum methodologies
Working knowledge of Websites, FormAssembly, Tableau
Experience with WordPress
Experience with Java

Required Documents:

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover Letter to be typed/pasted at the end of your application

3. Contact information for three professional references

**Document size may not exceed 10 MB.**

Advertised Salary: $18/hr ADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights:

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Alison Adams-Perlac, [email protected], Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, [email protected], Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, [email protected]

U.S. Department of Education, Denver Regional Office, 303-844-5695, [email protected]

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.