Sr Salesforce Software Engineer - Telecommute

Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

ACET (Adaptive Constituent Experience Technology) is Optum's call center desktop that provides agents with a guided experience to help anticipate the constituents' needs and resolve their inquiries. ACET supports SPIRE , Complex health, UHC Motion , Optum Financial and Polaris products. ACET's issue management capabilities provide an end to end view of an inquiry’s lifecycle, including robust routing and reporting capabilities.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop Software using Salesforce Lightning Platforming including Visual Force, Apex and corresponding client-side technologies


• Design and develop solutions that meet Salesforce and enterprise standards and within development and operational guardrails


• Integrate Salesforce code with other enterprise applications using Salesforce Integration Patterns


• Develop secure and high performant code according to industry and enterprise coding standards and practices


• Source code, environment, deployment and release management


• Testing, quality assurance and defect fixes


• Assign and manage work for a globally distributed engineering team of up to team members


• Adhere to stakeholders requirements, timelines and budgeting requirements


• Sprint planning, estimation, requirement analysis and review


• Assist in troubleshooting production issues post-deployment, including conducting retrospectives for continuous improvement


• Regularly monitor and review usage of the application, problem tickets, patterns to help drive teams to address root cause issues and improve the overall quality of the product


• Engage and collaborate with other teams across the portfolio to assure the success of the overall program


• Share and communicate ideas both verbally and in writing to staff, business, managers, and technical resources in clear, concise language that is appropriate to the target audience


• Participate in communities of practice to share knowledge, learn, and innovate


• Stay abreast of leading-edge technologies in the industry


• Conduct Proof of concepts to evaluate the feasibility of implementing new tools, technology and requirements


• Take an active role in mentoring, team performance management process by completing goal setting, interim review, and year-end review on a timely basis and soliciting ongoing feedback


• Adapt and remain effective in a fast-paced, changing environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of experience creating custom applications using Salesforce


• 1+ years of experience developing using the Salesforce Lightning Platform


• Experience writing code to integrate with back end systems and services


• Experience with Continuous Integration, Continuous Deployment (CI/CD) tools


• Understanding of web services including SOAP, REST standards and security models, integration patterns and methods


• Strong understanding of quality assurance and testing practices, including root cause analysis


• 4 year Bachelor’s degree in Software Engineering from a recognized university or equivalent


• If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

• Understanding of HTML, CSS and JavaScript


• Experience working in a fast-pace, Agile, development environment


• Excellent verbal and written communication skills


• Results-oriented individual with strong mentoring and problem solving skills


• Proficient in using Integrated Development Tools such as IntelliJ, Eclipse, Visual Studio along with Source Control Systems such as git

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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  All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Salesforce, Salesforce Lightning Platform, Software Engineering