Electromaps - CRM Manager

As announced last year, Wallbox and Electromaps are joining forces to build the largest global electric charging platform!

It’s a perfect alliance! Wallbox creates the best possible EV experience by designing, developing & producing smart chargers for home & business and Electromaps is a highly recognized electric mobility platform in the sector with the objective of facilitating easier access to EV charging points.

Excited to collaborate, both companies are joining an amazing project that facilitates the growth of Electromaps and also Wallbox's expansion plans to continue with the sustainable energy revolution.

This collaborative project consists of an application that offers all information regarding thousands of different charging points in order to increase their accessibility. The main goal is to expand this success throughout the world and become the largest electric charging platform - globally.

Does it sound good to you? Here you will participate in a project in a leading electric mobility platform in the Iberian Peninsula and you will help us to create the future of green transportation.

Our young, dynamic and passionate tech team desires are to lead the change towards sustainable mobility and make the world a far better place, do you want to take part in that change?

Wallbox is scaling its CRM initiatives and is seeking a Manager to drive our CRM strategy and the respective technical implementation and execution. Specifically, this person will have an enterprise marketing automation experience and be able to gather technical requirements to build and operationalize solutions to support Electromaps CRM programs.

Responsibilities

• Partner closely with Marketing, Product, and Sales groups to understand business processes and channel needs
• Own build and implementation of all CRM campaigns, both ad hoc and automated
• Collaborate and craft technical requirements to support CRM program
• Provide the technical oversight to ensure our marketing efforts are seamlessly integrated, from digital campaigns to CRM platform to email marketing to Salesforce and web
• Monitor, build and maintain application tools to support campaign monitoring
• Review and audit automation workflows for targeting accuracy and delivery throughput
• Define and identify areas for process improvement and establishing effective and efficient processes
• Consistently measure CRM performance to further improve and develop programs, analyze campaign performance and suggest improvements
• Ensure CRM campaigns follow industry policies and best practices

• Proven track record of successfully implementing CRM solutions for businesses that involved configuration and customization - Pardot and Mailchimp required. Salesforce and Datorama are a plus.
• Experience in supporting dynamic content lifecycle and event-triggered CRM programs - newsletters, lead nurturing programs, audience engagement programs, etc.
• Experience with data management, data manipulation, and SQL experience
• Comprehensive knowledge of digital marketing, deep understanding of customer journeys and experience automatizing marketing activities in a logically structured manner to fit journeys
• Experience with complex template branching logic, using regex and if/then control statements
• Excellent interpersonal skills and ability to work cross-functional collaboration
• Effective oral and written communication skills
• Strong project management skills
• Knowledge of HTML and CSS is a plus
• 7+ years professional experience, 3+ specifically in CRM and Marketing Automation

• First class private health insurance after your first month at Electromaps
• Online group training sessions twice a week & other out of office activities
• Use one of our EVs for a weekend and/or a week (car sharing) and test our products in your home (beta testing) to become a valuable source of feedback
• Intensive schedule in August
• Free online language classes (Spanish & English) twice a week
• Flexible compensation valid for restaurants & food delivery apps, transportation, childcare, and learning & development.
• Hundreds of discounts in different brands & services with our Wallbox Circle benefits platform
• Car discounts & special advantages if you choose an EV!
• Smartpoint for all your online orders & services at our offices
• Free coffee & soft drinks to fuel those tough Monday mornings
• Variety of breakfast and lunch dishes, everyday, at a discounted price at our canteen
• Learn and grow in a company of over 45 nationalities and counting!
• No suits! Unless it's Carnival or Halloween

Please submit your CV in English

• At Wallbox, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.