New Business Specialist | XL Center

358 days ago
  • Location

    Hartford, Connecticut, United States

  • Role

    Business Analyst

  • Contract

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  • Salary

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Overview:
The New Business Specialist will focus on selling new FSEs and group ticket packages, as well as smaller ticket packages that management creates throughout the season.

This role will pay $15.69 to $18.00 per hour plus commissions.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

This position will remain open until October 1, 2024
Responsibilities:
  • Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
  • Make a high volume of outbound calls to single game buyers, as well as B2B
  • Participate in outside networking events, to gain additional business & develop relationships with new leads
  • Establish professional relationships, in order to create repeat business, and superior customer service
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate records for customers
  • Track and manage weekly sales leads and activities, and overall sales, through the use of CRM-Salesforce
  • Staff all home games to assist ticket sales and promotional programs
  • Perform other duties and responsibilities as assigned
Qualifications:
  • Bachelor’s degree or higher from an accredited college/university in a related field required
  • Minimum of two years sales experience, preferably in sports/entertainment
  • Highly motived with a passion for sales
  • Excellent verbal and written communication skills in the English language required
  • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required
  • Demonstrated ability to manage numerous business relationships in a professional manner
  • Superior time management and customer service skills
  • Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
  • Must be highly motivated and have a positive attitude, with the ability to handle multiple assignments under pressure
  • Must be professionally aggressive and competitive, and possess a dedicated attitude
  • Must have strong attention to detail, be highly organized and have an ability to actively listen

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