Salesforce Admin (100% REMOTE)

Our client is collaborative, passionate, and always ready to roll up their sleeves to create solutions that help people get more out of homeownership — and out of life. Their first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
Like Boston runs on Dunkin’, their company, runs on Salesforce. They are looking for a certified Salesforce Admin who can to maintain and enhance it. The ideal candidate has deep experience with the administrative side of Salesforce, is familiar with Salesforce Flows, and is the go-to in-house Salesforce expert. You’ll work closely with our sales, sales operations, and engineering teams to ensure our Salesforce platform is robust, maintainable, and improved as necessary.

In this role, you’ll:
Troubleshoot and diagnose Salesforce errors, provide solutions/ workarounds to ensure reliability
Plan for and support required changes for the three major Salesforce releases each year
Partner with engineering to guide and recommend on the Salesforce integration
Perform daily administration such as data manipulation, data loading, merging of duplicate records, managing custom fields, objects (both standard and custom), layouts, list views, and flows
Build reports and dashboards and maintain a solid information architecture and data hygiene
Monitor internal communication channels to identify proactive enhancement opportunities
Support the development of additional Salesforce functionality to enhance business processes
Manage deployments across the org using changesets or equivalent DevOps tools
Partner with engineering when deploying configuration changes to ensure Salesforce production and sandboxes sync
Create and maintain robust technical documentation on changes to the org

Requirements:
2+ years working directly as a Salesforce Administrator
Strong knowledge of flows, approval processes, custom objects, metadata types, SOQL, validation rules, permission sets, dynamic layouts, Lightning App Builder, custom settings
Experience managing Salesforce security (OWD, FLS, role hierarchy, profiles, sharing rules)
Strong problem solving and troubleshooting skills
Good understanding of Salesforce governing limits with an ability to optimize org to respect those limits
Salesforce Admin Certified

Desirable:
Additional Salesforce Certifications (Advanced Admin, Platform App Builder)
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.