Release Manager - Salesforce

1517 days ago

Location
Chicago, IL, USA
Role
Project Manager
Contract
Permanent
Salary
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#agile

Release Manager - Salesforce-*268654*
Federal Reserve Bank of Chicago
Primary Location IL-Chicago
Full-time / Part-time Full-time
Employee Status Regular
Overtime Status Exempt
Job Type Experienced
Travel No
Shift Day Job
Job Sensitivity Not Evaluated

Job Summary
The Platform Release Manager performs a critical role leading all aspects of the release lifecycle for a strategic Salesforce SaaS platform. This position will be responsible for defining the release process, managing the release roadmap and scheduling and managing key release milestones across multiple delivery teams. The Platform Release Manager is expected to demonstrate working knowledge of the CI/CD tools, source code management, and software development lifecycles. While this role does not involve management of direct reports, it does require strong facilitation and leadership of cross-functional teams to ensure successful delivery of key business capabilities to support Sales, Marketing and Customer Support for Federal Reserve Bank and Financial Services.
Principal Duties and Responsibilities
Coordination and Planning:

Manages the release plan and execution processes to drive the on-time and effective delivery of high-quality Salesforce platform releases
Define and implement a standardized deployment process that delivers patches, minor enhancements and major releases
Collaborates with internal teams to ensure the success of platform release initiatives.
Coordinates with product managers to plan and schedule various releases based on approved priorities and impacts.
Collaborates with product delivery teams to ensure deployment and testing plans are executed based on the established release schedule.
Communicates release plan and status to stakeholders and escalates issues as required
Continuously optimizes release management process and plans

Release Management:

Owns the overall Salesforce release process
Provide oversight for deployment of releases into all Salesforce environments through ensuring release readiness and adequate deployment runbooks
Measures and assesses the release management process against key performance indicators (e.g. number of releases/backouts, duration, percentage of automation, etc)
Defines and manages release readiness and success criteria based on business requirements
Conducts release readiness reviews, milestone reviews, and feature Go/No-Go reviews
Validates the integrity of release notes and content and manages its distribution
Proactively identifies and mitigates risks and removes obstacles to release
Introduces automation whenever possible, optimizing efficiency and quality of code delivery

Support:

Work with developers to properly resolve merge conflicts, address deployment errors and meet code coverage criteria
Monitor and maintain the configuration of all Salesforce environments including creating and synchronizing metadata and appropriate data sets
Responsible for release / technical deployment tooling
Coordinates and approves of code merges into the Salesforce main branch

Your Background

Experience managing release processes across the entire software delivery lifecycle (e.g. development through to production)
Experience in the CRM domain; understanding of overall Salesforce architecture and working knowledge of Salesforce integration approaches and release management
Experience managing deployments across a heterogenous datacenter, cloud, and SaaS environments
Experience in troubleshooting, diagnosis, and problem solving
Experience with change management systems and processes
Experience with release management tools such as Dreamfactory, Flosum or Copado
Experience with CI/CD tools such as GitLab and Jenkins
Salesforce.com certification (Developer Certification, Advance Developer Certification) is a plus
Experience with Scaled Agile Framework (SAFe) highly desired
Bachelor's degree or equivalent experience
5 plus years of direct work-related experience

What we Offer

Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria - A learning environment with opportunities to gain new skills and grow your career

Other Requirements

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you
This position will require that the candidate satisfy federal criteria for obtaining US government security clearance.
Candidates will be subject to a background investigation and corresponding adjudication of applicability.
As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Job Type: Full-time