Product Owner (Salesforce Sales, Service Cloud, Analytics)

1620 days ago
  • Location

    London, UK

  • Role

    Consultant

  • Contract

    Permanent

  • Salary

    --

Product Owner (Salesforce Sales, Service Cloud, Analytics)

London (remote-based initially)

We are actively looking to secure a Product Owner to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Role Description

The Sales Technology team are recruiting an Analytics - Product Owner to drive gold standard reporting for commercial teams across Marketing, SMB Sales, Account Management and Support. This role will work on analytics strategy and execution to ensure the customer is set up for success. The successful candidate will know the Salesforce.com data model but also understand other business intelligence tools.

Responsibilities:
  • Gathering requirements through workshops, meetings, interviews etc., as the Technical Business Analyst.
  • Working closely with testers to deliver UAT designing requirements using BDD methodology.
Secondary Responsibilities
  • Maintain a catalogue of requirements documents for re-use
  • Raise issues as they arise through agreed escalation
  • Ensure the squad, wider tech and business teams remain connected and thinking end to end on use case design
Essential Skills / Capabilities
  • A strong combination of Business Analysis and Salesforce Reporting experience.
  • Strong analytical skills
  • Excellent communication skills, acting as a bridge between the Business, Product and Tech teams
  • Essential knowledge of Salesforce Sales and Service Cloud
  • Manage their own delivery stream, including writing user stories
  • Comfortable with data handling and transformation
Desirable Skills / Capabilities
  • Experience of Salesforce reporting, looker reporting (equivalent BI reporting tool)
  • Knowledge of Marketing cloud and PardotInterested candidates should submit their CV in the first instance.


Experis UK


 [email protected]

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world or work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

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