Jr. Salesforce Administrator- Remote US

The Opportunity

Seamless.AI is looking for a Junior Salesforce Administrator to play a role in managing Seamless.AI's Salesforce system configurations, integrations, automations, data integrity and day to day end user support and reporting for multiple business functions including Sales, Operations, Marketing, Finance, and Senior Leadership. This support includes intake of requirements through development and delivery of requests. The Salesforce Admin will maintain user roles and profiles, security settings, and access settings all while assisting users with best practices and maintaining the overall strategy of Salesforce within our organization. Join us and help share the best sales leads technology to change the lives of sales people around the world!

Responsibilities:

• Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Support Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration
• Build, run, distribute, and support in-depth dashboards, searches, and operational reports to provide insight into data needs for all team functions.
• Oversee data management to improve Salesforce data quality, implementing deduping rules and automation as needed
• Resolve user support tickets, monitoring and improving user adoption
• Create and maintain technical documentation for Salesforce releases
• Review upgrades to evaluate the impact on processes, configurations, and customizations.
• Work with integrated applications (sales enablement, marketing, lead forms, etc.)
• Execute data imports and data migrations, including mapping configurations and writing SOQL queries using Data Loader
• Perform testing in sandbox environments

Skillset:

• Embraces change, flexible, and can easily adapt to new requests or business use case challenges
• Ability to analyze complex problems and assess how Salesforce can be utilized to solve them.
• Self-directed individual who is a self-starter and has the ability to complete assigned tasks independently
• Strong business process and analytical skills
• Team player that demonstrates thinning of solutions and flexible
• Passion for continuous improvement and learning

Education and Requirements:

• Strong Salesforce product knowledge and at least 1 year of Salesforce Administration with hands-on experience with Sales Cloud and Service Clouds
• Certified Salesforce Administrator
• Experience with Salesforce CPQ preferred
• Lightning Experience Reports & Dashboards Specialist and Process Automation Specialist superbadges is a plus
• Bachelor's Degree and/or equivalent work experience

What We Offer:

• Competitive salary and comprehensive benefits package.
• A dynamic, innovative, and results driven environment.
• Collaborative and supportive team atmosphere.
• Access to cutting-edge tools and technologies in the digital space.

Check out what our employees think about working at Seamless: CLICK HERE

Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio's fastest growing companies and won 2020 Best Places to Work, LinkedIn's Top 50 Tech Startups in 2020 and 2022, and Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.