Salesforce Administrator (all genders)

Imagine a workplace which encourages you to take on responsibility and where your ideas will be heard and implemented. Imagine a fast paced environment where your performance makes the difference. This is TrustYou!

TrustYou analyzes hundreds of millions of hotel reviews and transforms this content into actionable insights for 1 Million+ hotels. This enables travel sites to improve the trip planning process and hotels to optimize their service and influence bookings on scale.

As a Salesforce Administrator you will be based in Cluj/Romania or work fully remotely and be part of our international Sales Operations Team. You will work with users across the various lines of businesses to enhance the operations of business processes in Salesforce.com.

Ready to hear more?

Your Area of Influence:

• Partner with various teams including Sales, Marketing, Customer Service, Product Management and users to facilitate business requirements and related duties throughout the organization
• Take initiative and drive effective process design. You will be working very closely with Salesforce developers and administrators and will be providing guidance while also being hands on
• Salesforce user administration tasks, access management alignment, system security, role and profile modifications (including permission sets, sharing Rules & public groups), Data Loader usage and functionality
• Assist in the creation of custom objects, design and build of automations using Flow Builder
• Create custom reporting and dashboards

Our Expectations of You:

• 2+ years of Salesforce administrative experience and in configuring and managing SFDC Sales Cloud
• ADM201 - Administration Essentials For New Admins Certification is required
• Proficiency in Salesforce.com Administrative skills such as creating Users, Profiles, Roles, Custom Objects, Custom Fields, Page Layouts, Workflow Rules, Validation Rules, Process Builder, Flows, Reports and Dashboards
• Demonstrate organizational skills and detail orientation with ability to multi-task in a fast-paced environment with competing priorities
• Excellent communication skills and ability to communicate at all levels of the organization
• Ability to work independently and be results driven
• Be familiar with agile driven development
• Experience with Medium Reporting and dashboards
• Good verbal and written communication skills in English

And Most Importantly, The Perks:

• Highly international & entrepreneurial environment with open feedback culture and room to grow
• Spend up to 12 days per year for your professional & personal development
• Flexible working hours and home office options
• Excellent onboarding programs
• English and/or German language lessons
• 1 bonus vacation day to be used for your favorite travel adventure!
• In-Person Meetups during the year: global team, location, and team events
• Other perks based on location

The TrustYou Guest Experience Platform is used by more than 50,000 hotels worldwide to consolidate and analyze guest feedback, as well as provide real-time communication, allowing guests to message the hotel reception while they’re at the hotel. Within one tool, hotels get an overview of all reviews from platforms like Booking.com and Google and are able to improve the hotel experience for their guests. Our semantically analyzed data is also used by big tech companies like Google, Bing, and Hotels.com to serve curated feedback data to billions of worldwide travelers.

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TrustYou is an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability._

Join us! We look forward to reading your application and getting to know you more.

Job Types: Full-time, Permanent