Manager, Software Development - SALESFORCE

Manager, Software Development

Job Description

As a player-coach you will manage and lead a team in delivering nCino and Salesforce Financial Services cloud platform, while also participating in day-to-day development.

Responsibilities

The Manager/Team Lead, Software Development for the Salesforce and nCino platform has design, development, and maintenance responsibility for the Salesforce Financial Services cloud and nCino platforms. This will include support for a broad range of business units such as core banking, wealth management, commercial and residential lending, among others. The position provides exposure to many business units in a dynamic financial services firm. This role requires direct interaction with end users and excellent analytical and communication skills.

• Deliver results on complex development projects involving teams across the Product Development department and THE BANK as a whole
• Oversee the software development lifecycle, ensuring the proper structures are in place for the on-time delivery of high-quality product releases
• Collaborate with internal customers and departmental leadership
• Communicate engineering team processes and priorities to stakeholders and customers as needed
• Work with customers to resolve business critical concerns
• Ensure that development team members are supported in order to meet the prioritized needs
• Clearly communicate schedule and quality expectations and ensure that teams are operating efficiently
• Instill, strengthen, and maintain a culture centered on continuous improvement and the practical execution of THE BANK values
• Ensure all Salesforce and nCino work supports both the individual business areas and the enterprise as a whole.
• Align all architecture and design decisions with THE BANKs Architecture guidelines and standards.
• Gather Business Requirements working with Product Managers, Business Analysts, and end users.
• Perform Hands-on Configuration in alignment with enterprise strategy, change management and deployment processes.
• Implement new products and packages within Salesforce & nCino and communicate updates throughout the company.
• Understand all aspects of Salesforce.com configuration and technical/functional capabilities, including changes and potential system implications.
• Partner with various teams to research, resolve, and document production issues.
• Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control.
• Drives process improvement changes to ensure high productivity and quality of services provided.
• Maintain high-level familiarity with other IT system/business application capabilities in order to make recommendations about potential upstream/downstream integration or functionality.
• Partner with Architecture and the Salesforce Product Owner to understand current and future strategies and objectives.
• Work with Product Managers, Business analysts, and business area stakeholders to understand, document, and prioritize Salesforce and nCino enhancements and projects.
• Manage all Salesforce environments including Production, Full Sandboxes, Partial Development Sandboxes, etc. Ensure that strict release management protocols are followed, and environments are kept up-to-date.

Qualifications

• 3+ years of Hands-on Salesforce experience including lightning and Financial Services Cloud versions
• 2+ years of experience nCino Managed packages with Salesforce Platform
• 7+ years of experience with Software Engineering
• 2+ Years experience as Technical Lead, where technically leading other resources
• Bachelors degree in Computer Science or a related field.
• Salesforce Administrator certification and/or Developer certification is required.
• Strong knowledge of modern software design principles, concepts, and best practices.
• Significant Hands-on experience in design and development of custom solutions on the Force.com platform including significant work in Apex, Visual Force, Lightning, application integration patterns using Mule soft and other ETL tools.
• Expert with configuring / customizing standard SFDC objects such as Leads, Accounts, Opportunities, Reports & Dashboards, with proven hands-on experience building custom objects & solutions.
• Expert in bulk data migration from Excel & Legacy Systems to SFDC using Apex Data Loader, Demand Tools, and the Import Wizard.
• Expert knowledge of data structures, data modeling and database schema.
• Strong experience with technologies integral to Salesforce.com including HTML/XHTML, jQuery, JavaScript, AJAX, SQL, SOAP, REST, JSON, Apex, and SOQL.
• Multiple Salesforce project deployments including 5+ years with release and environment management on enterprise level deployments.
• Strong mentoring skills with excellent communication, collaboration, and problem-solving capabilities.
• Self-motivated with exceptional follow-through
• Ability to independently prioritize and complete tasks in a structured manner
• Strong ability to interface and cultivate good working relationships across business and shared service areas at all levels
• Ability to respectfully challenge requests regardless of level of person making the request
• Strong problem solving and analysis skills with the ability to work and deliver under tight deadlines
• Experience with DevOps and CI/CD.
• Experience working in an agile environment (e.g. Scrum, Kanban) preferred.
• Experience in financial services is highly desired.
• Experience with modern JS frameworks like Angular.js and repositories such as Azure DevOps and GitLab is preferred.
• Excellent verbal and written communication skills for technical and non-technical audiences

Qualifications:

• 3+ years of Hands-on Salesforce experience including lightning and Financial Services Cloud versions
• 2+ years of experience nCino Managed packages with Salesforce Platform
• 7+ years of experience with Software Engineering
• 2+ Years experience as Technical Lead, where technically leading other resources
• Bachelors degree in Computer Science or a related field.
• Salesforce Administrator certification and/or Developer certification is required.
• Strong knowledge of modern software design principles, concepts, and best practices.
• Significant Hands-on experience in design and development of custom solutions on the Force.com platform including significant work in Apex, Visual Force, Lightning, application integration patterns using Mule soft and other ETL tools.
• Expert with configuring / customizing standard SFDC objects such as Leads, Accounts, Opportunities, Reports & Dashboards, with proven hands-on experience building custom objects & solutions.
• Expert in bulk data migration from Excel & Legacy Systems to SFDC using Apex Data Loader, Demand Tools, and the Import Wizard.
• Expert knowledge of data structures, data modeling and database schema.
• Strong experience with technologies integral to Salesforce.com including HTML/XHTML, jQuery, JavaScript, AJAX, SQL, SOAP, REST, JSON, Apex, and SOQL.
• Multiple Salesforce project deployments including 5+ years with release and environment management on enterprise level deployments.
• Strong mentoring skills with excellent communication, collaboration, and problem-solving capabilities.
• Self-motivated with exceptional follow-through
• Ability to independently prioritize and complete tasks in a structured manner
• Strong ability to interface and cultivate good working relationships across business and shared service areas at all levels
• Ability to respectfully challenge requests regardless of level of person making the request
• Strong problem solving and analysis skills with the ability to work and deliver under tight deadlines
• Experience with DevOps and CI/CD.
• Experience working in an agile environment (e.g. Scrum, Kanban) preferred.
• Experience in financial services is highly desired.
• Experience with modern JS frameworks like Angular.js and repositories such as Azure DevOps and GitLab is preferred.
• Excellent verbal and written communication skills for technical and non-technical audiences

Why is This a Great Opportunity:

Pioneer in the FinTech space. Bank has grown from $40B in assets to $165B in assets in 3 years during COVID.

Huge opportunity for upward mobility.