Salesforce Business Analyst (100% Remote, EST hours)

For over 160 years, our customer has been turning information into insights, providing essential intelligence that accelerates progress in our ever-changing world. They deliver data, research, credit ratings, benchmarks and ESG solutions that governments, companies, and individuals depend on to make decisions with conviction.
We are seeking a Salesforce Business Analyst on a contract basis that will be responsible for designing, developing and aligning strategic goals and objectives with key decisions regarding Salesforce.com products and business solutions. The ideal candidate will manage and deliver components of engagements that include analysis of current state business process and technology, process and functional design, future state prototyping and architecture for Salesforce.com.
**This role can be 100% remote, but preference will be given to NYC based candidates who are open to working on-site when Covid restrictions are lifted. Standard EST working hours expected. **

What You’ll Do:
Work closely with sales, marketing and other counterparts to understand business processes
Design, develop and align strategic goals and objectives with key decisions regarding Salesforce.com products and business solutions
Develop a Salesforce implementation strategy for the business unit based on a situational awareness of various business scenarios and motivations
Collaborate across business segments to find opportunities and showcase ideas in the Innovation and emerging business pipeline
Gather requirements and recommend solutions leveraging Salesforce.com (strong bias toward native Salesforce functionality).
Translate business needs into solution architecture requirements
Experience leading agile development teams to design and implement innovate solutions with a focus on adhering to standards and best practices
Provide advice on best practices and approaches to technology teams and internal business clients
Strong technical and functional proficiency in Salesforce.com performing tasks such as: security settings, workflow rules, reports and dashboards

Must Haves:
Experience in business analysis and technology implementation in enterprise environments
Certifications are a plus: (Salesforce Certified Administrator; Certified Sales Cloud Consultant; Certified Force.com Platform App Builder)
Experience implementing or administering Salesforce Automation software in enterprise environments including identifying business requirements, collection of use cases/user stories, process design, testing, training and implementation support
Strong expertise in at least two of the following areas is required: System Implementation, Change Enablement & User Adoption
Salesforce.com Sales Force Automation
Salesforce.com Service & Support
Salesforce.com Communities and Mobile
Salesforce.com Force.com platform development
Strong project management, problem solving and troubleshooting skills

Education:
B.S. degree in Computer Science, Software Engineering, MIS or equivalent combination of relevant work experience and education

Hours & Location:
M-F 40 hrs/week. This role can be 100% remote, but preference will be given to NYC based candidates who are open to working on-site when Covid restrictions are lifted.
Perks are available through our 3rd Party Employer of Record
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.