Senior CRM Programs Coordinator

75002, 75, FR

Permanent

QUI SOMMES-NOUS?

Une Maison de Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
Notre Maison recherche des hommes et des femmes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance.
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement.

Position based in Paris

Do you have an extensive experience in CRM programs/client activation?

Do you have strong analytical skills and knowledge of Salesforce Marketing Cloud?

Are you recognized for your team spirit?

Are you highly client focused, and do you want to be part of a fast-paced environment?

Are you a supportive team player, positive and constructive at all times?

If so, we’d love to get to know you!

Reporting to the CRM Manager, you will be responsible for defining and implement client programs. You will be in charge for analyzing the overall value and performance of those client programs to adapt them accordingly.

You will participate in the definition of a consistent global CRM activation plan to acquire, engage, and retain clients. Furthermore, you will define the customer journeys and related programs in collaboration with Client Insights, Marketing and Media teams.

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you are joining a team in which professional development is one of our main focuses.