Salesforce Administrator (Remote/WFH)

11 days ago
  • Location

    Austin, Texas, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    $49,771 - $73,449

The Salesforce Administrator will be responsible for the configuration, support, maintenance and improvement of Americord's Salesforce instance. The Administrator will work with all internal stakeholders and users to create, develop, and optimize the Salesforce platform to meet the needs of the business.


Administrator Responsibilities:

  • Work with business stakeholders to understand business requirements, pain points, and future requirements.
  • Ensure all users have appropriate access to Salesforce and can perform their day-to-day tasks.
  • Maintaining the platform, including staying up-to-date with new features and releases, while fixing any bugs or problems that arise.
  • Training users on new functionality and features.
  • Ensuring data is backed up and secure.

Project Management Responsibilities:

  • Oversee the end-to-end delivery of all Salesforce projects and ensure projects stay on time and within budget.
  • Gather requirements from stakeholders to understand what tools and technologies may be required.
  • Manage internal and external resources as necessary as needed for projects.
  • Maintain business process steps for all business processes, specifically to document steps, who does what, any additional context, and the objectives/success criteria for the process

Qualifications:

  • At least 5 years of Salesforce administrative experience.
  • Proven experience leading Salesforce project and managing resources to successfully complete projects.
  • Self-starter who is able to identify needs and issues and put in place solutions independently.
  • Coaching and training skills and a willingness to share knowledge across a team.
  • Strong project management skills.
  • Detailed analytic thought process.

Development skills are a large plus:

  • Develop Apex, as needed, and update/maintain existing features.
  • Develop and maintain custom user interfaces including Lightning pages and Lightning web components.
  • Use standard and develop custom Salesforce APIs to enable other systems used at Americord to connect to Salesforce.
  • Adhere to development best practices, including the maintenance of code documentation and writing and maintaining test cases for all custom development.
  • Architect data models and solutions that fit business needs while being flexible and scalable
PM21

ABOUT AMERICORD
Americord Registry is a leader in the advancement of umbilical cord blood, cord tissue, and placenta tissue banking. Americord collects, processes, and stores newborn stem cells and tissues for future medical or therapeutic use, including the treatment of more than 80 blood diseases such as sickle cell anemia and leukemia. Founded in 2008, Americord is registered with the FDA and operates in all 50 states.

Our Why:
We believe medical science will continually innovate in ways that will extend and improve human life. We provide families increased access to these innovations.

What Drives Us:
Americord is the confident choice for parents committed to keeping their families healthy for life. We offer the most thoughtfully advanced options using cord blood, stem cells, and perinatal tissues, with exceptional service, and unparalleled transparency. Americord secures the health and longevity of the whole family from a wide range of immediate and long-term diseases and health conditions, today, tomorrow, and in the years ahead. Informed parents choose Americord.

Value We Believe In:
Excellence. We go the extra mile to ensure that everything is done the right way. We have the big picture in mind, while also attending equally to the smallest detail.
Stewardship. We recognize and honor the lifetime of trust that families put in us to provide for their health needs in the future. As such we are always working to make Americord better and stronger for these families, for each other, and for those who will follow us. We are working to build something important, something that matters to our customers, something that we can tell our grandchildren about.
Kaizen. Through continuous improvement and learning we are able to educate one another and the families who rely on us and healthcare providers to ensure we are providing the best long-term health outcomes, advice and options. We lead the changes necessary and are willing to take calculated risks to achieve Americord's vision.

Americord Registry is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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