Salesforce Administrator

1366 days ago

Assess business, sales, and marketing process needs and identify technical capabilities as needed.
Work with users to identify needed enhancements and translate business needs into technical design.
Work closely with marketing team to identify new lead/demand generation needs
Work with users to create training, workflow enhancements, reporting, case management, and overall system enhancements to promote usability and adoption.
Configure Salesforce product rules, pricing rules and templates.
Develop dashboards and reports needed for Operations, Sales and Marketing.
Design, develop and maintain SFDC involving complex workflow rules, validation rules and custom workflows.
Audit and monitor data and system rules to uncover data integrity issues and/or opportunities for improvement
Develop strategies to handle discrepancies and data quality problems
Integrate Salesforce with third party vendors to include inventory management and order processing.

Certified Salesforce Administrator
Strong experience in delivering application/solution onForce.com Platform, including configuration, process builders, workflows, outbound messaging, custom objects, batch processes, Triggers, Communities and database design.
Development Experience with Salesforce Lightning framework
Experience with Pardot or other MA tool
At least 3 years’ experience using Salesforce and automating business processes
Strong technical and functional proficiency in Salesforce administrative tasks such as, profiles, roles, security, workflows, validation rules, triggers approvals, custom objects, reports, and dashboards
Experience implementing and configuring CPQ, Salesforce Service Cloud, Sales Cloud, and Field Force Cloud
Experience re-architecting existing systems and processes to support a growing sales team.
Systems Integration – manage connections, data integrity, new requirements, and testing with other business systems
Experience with quote to cash process including product bundles, options constraints, pricing rules, approval processes, quote templates and other invoicing features
Ability to deliver a scalable business solution from a set of requirements
Mastery of Salesforce ‘Button-Click Admin’ concepts and tasks (e.g., Workflows, Flows, Custom Object and Custom Field Creation and Management, Security Permissions, User Management and User Interface Management, etc.)

Location

San Diego

Experience Required

3+ Years

Reports To

Sr. Operations Program Manager