Salesforce Solution Architect
Location
Sydney NSW, Australia
Role
Architect
Contract
Permanent
Salary
--
- Join an ASX listed ambitious Telecommunications and Energy business
- Thrive in a company with a great working culture and great leaders!!
- We empower our people to Do it. Own it. Love it and that's why they work here
We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to Do it. Own it. Love it and that’s why they choose to work for us. Here, it’s never just a job – We care about what we do and the impact we have, and that’s what connects us.
What’s the opportunity?
To bridge the gap between business problems and technology solutions, harnessing SaaS platforms, particularly Salesforce, to deliver great customer outcomes across all business segments covering the entire customer journey driving towards automated end to end outcomes and ensuring data quality. There is a focus on complex processes improvement and maximizing value of SaaS platform within Enterprise, Government and Wholesale segments.
What you’ll be doing:
- Defining features, phasing and solution requirements working closely with technical architects and application developers
- Developing and maintaining a Salesforce focused product backlog for new features or technical debt reduction.
- Communicating roadmaps and solutions to the wider business.
- This role will be the advocate for user adoption and thought leader to maximise business value of Salesforce platform
- Collaborate in developing project plans working closely with the Infrastructure and Operations Project
- Management Office, Technical leads and designers, business stakeholders and application developers
- Build and maintain relationships with external and internal stakeholders.
- Proactively communicate and collaborate with external and internal stakeholders.
- Collaborate on technical forward-looking architecture roadmap for the Salesforce platform
- Provide support and consultative advice to project managers, peer architects and key stakeholders across the enterprise for all solution designs regarding Salesforce.
- Identifying, revising and enhancing adherence to processes and standards used within the team.
- Understanding of how data is used within business processes and its impact on desired business process outcomes.
- Have a clear understanding of strategic business requirements
- Understand business drivers and business capabilities.
What you need to bring to the table:
- Minimum 8 years commercial IT experience with 5 Years demonstrated experience leading highly successful teams
- 5 years demonstrated experience and configuring and developing and designing Salesforce solutions.
- Excellent communication skills, both oral and written
- Excellent with business analysis processes and ability to work closely with senior business stakeholders
- Outstanding commitment to customer service and internal and external customer experience
- Ability to ensure consistency of standards/procedures and promote efficiencies
- Well-developed relationship building skills
- Able to work and deliver to committed timeframes
- Strong leadership characteristics
- Negotiation, conflict management skills
Did I hear you say, “Who is Vocus?”
We are a challenger business in the Telco and Energy Industry. Our success and growth is attributed to our people. People that have a crack and an environment where new ideas are welcome and encouraged!
With our Retail brands, we provide Australian and New Zealand consumers and small businesses more choice for broadband, mobile, voice, and energy. Dodo and iPrimus connect consumers and Commander provides communications and technology solutions for small and medium businesses.
So if you’re someone who thinks outside the square, loves a challenge and thrives on success then this could be your calling!
The extra stuff we know you want to know
We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practise work life balance. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more!
It’s a seriously exciting time to join Vocus and there’s even more to come. If you think you want to join us and be part of something great, do it and apply now!
VOCUS
Share this job
