Salesforce Business Analyst

118 days ago
  • Location

    Port Chester, New York State, United States

  • Role

    Business Analyst

  • Contract

    Permanent

  • Salary

    n/a

Equivalent Experience
***100% Remote***
**FULLTIME - must be eligible to work in the US without sponsorship***
Our client, a non profit in NYC, is looking for a Business Analyst that has worked on SalesForce projects in the past. Ideal candidates will have non profit industry experience or have worked in the high education or healthcare industry.
Work with system end users to define new system requirements and write program specifications.
  • Drive identification of requirements across business stakeholders and subject matter experts
  • Serve as thought leader for technical business processes; research, evaluate, and suggest solutions with respect to standards, industry best practices, and acceptance criteria, e.g. performs performance testing, requirements reviews, and documentation reviews
  • Determine, develop and document user requirements (in the form of user stories)
  • Creating a detailed business analysis, outlining problems, opportunities and solutions
  • Works with stakeholder to establish business requirements priority and sequencing
  • Provides developers with a clear understanding of requirements clarifying discrepancies as they occur
Improve systems by studying current practices; designing modifications
  • Coordinates system improvement activities with system owner
  • Seeks technical guidance(developers, administrators) to understand the impact of proposed changes prior to submitting requirements to development
  • Active participant in all aspects of change management related to system improvements
Ensure that systems solutions work as planned
  • Collaborate with cross-functional teams to ensure all enhancements and defects have accurate and understandable user stories and acceptance criteria
  • Collaborate with and assist technical staff on documenting their solutions, ensure that all technical documentation is housed in a central and well-organized repository
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Qualifications
Education & Experience Requirements:
  • An Undergraduate degree, preferably in computer science
  • Solid (2+ years) understanding and experience with Salesforce Sales and Service Clouds, experience with NPSP highly preferred
  • 6+ years of experience as a business analyst (preferably working in the non-profit sector)
  • 4+ years of experience working on solutions for non-profit fundraising or sales, marketing initiatives, digital transformation


About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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