IT Application Manager - Salesforce and Integrated Credit
Location
Tulsa, Oklahoma, United States
Role
Project Manager
Contract
Contract
Salary
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Req ID: 73894
Location: Tulsa -TUL
Areas of Interest: Information Services
Pay Transparency Salary Range: Not Available
BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. .
Bonus Type
Discretionary
Summary
At BOK Financial, our success starts with our incredible talent. Are you a servant leader who puts in place systems that encourage cross functional teams to self-organize, question, and use empiricism to learn their way to achieving fabulous business outcomes? Do you love fostering culture and collaboration, leading change and solving real problems? Do you have a strong background in software engineering, delivery, or product management? Bring your passion for team building, continuous learning, technical excellence, and innovation to us.
Join a team of highly talented software delivery professionals executing on a strategic vision for the Salesforce platform. This is an opportunity to get in on the ground floor and work with cutting edge technology on a growing team.
Job Description
You will lead a group of highly talented IT professionals who create and operate software on the Salesforce platform, delivering real business value for a $47 billion bank. You will be responsible for growing team members, fostering a learning culture, and developing relationships with key platform stakeholders (in IT and the line of business) to solve complex business problems.
Our primary responsibility is to provide new features, capabilities, and support to our 1700+ users on the Salesforce platform across our Sales Enablement (prospecting, client relationships) and Loan Origination (Deals, Underwriting, Portfolio Maintenance) value streams. We leverage modern ways of working using DevOps technical practices and scaled agile frameworks (scrum + nexus) to coordinate all platform work across multiple teams. This role will collaborate with other managers and be directly responsible for a subset of the teams.
This is an exciting time as we are growing our products and services in our digital roadmap. Without the technical expertise and dedication of our managers, we would not be able to deliver superior services and products to our customers.
Team Culture
Above all, our team values continuous learning and growth. We are a humble and welcoming group that is open to change, values collaboration, and enjoys a good dose of humor along the way. We are results-oriented and use lean, agile and DevOps principles to guide our work. We are committed to creating a diverse and sustainable environment where team members can be curious and grow their careers, all while delivering fabulous business outcomes.
How You'll Spend Your Time
- You will create an environment for team members where they can operate with purpose, mastery and autonomy, while building relationships that result in high trust and a generative culture.
- You will manage governance of the platform through engagement with key stakeholders, and foster enterprise-wide systems thinking.
- You will contribute to BOKF’s strategic Salesforce roadmap, ensuring strategy aligns to business objectives.
- You will contribute to BOKF’s data and integration strategy as it relates to Salesforce. Salesforce is an important part of BOKF’s data ecosystem. Thoughtful data capture and data quality are key to our success.
- You will build relationships with external partners and vendors to maximize value of the platform, understand product roadmaps and best practices.
- You will help establish and monitor dashboards/KPI’s to understand our platform usage, flow of work, and drive continuous improvement.
- You will learn and apply Lean, DevOps and Agile principles to continuously improve our understanding, our products, and our team.
Education & Experience Requirements
This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Business, Information Management, or related field and 7-10 years of directly related professional experience or equivalent combination of education and experience.
LEADERSHIP SKILLS:
- 4+ years experience in an IT leadership role with responsibility for direct reports or contractors, such as Team Lead or Team Manager.
- Your ability to break down complex work into clear, workable milestones and dependencies will help keep critical deliverables on track.
- Your ability to effectively plan and communicate work across teams to ensure coordinated delivery will be critical to the team’s success.
- Your ability to cultivate a learning environment where teams are open and adaptable to new ways of working that yield better outcomes and reduce waste in all its forms.
- Your ability to navigate complexities of an “Enterprise” asset, including Roadmap Strategy, Governance, and keeping our investments aligned to high value business objectives.
- 3+ years experience in roles such as IT Business Analyst, Data Analyst, Technical Support or System Administration in a business-user facing software package.
- 2+ years of data analysis, data mapping, integrations, and/or working with reporting technologies such as Power BI or SQL Developer.
- Tech-savvy with experience working across a variety of technologies and teams (applications, infrastructure, architects, developers, reporting) to understand flow of data, assess impact and deliver technical solutions.
- Enjoy working in teams and across departments to achieve business objectives.
- Build relationships to become a trusted advisor and create raving fans.
- Ability to tailor communication to both technical and non-technical audiences.
- 1+ year working in an agile environment.
Working Conditions & Physical Requirements
Office
BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!
Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.
Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.
Please contact [email protected] with any questions.
BOK Financial
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