Salesforce Business Analyst

1621 days ago

Location
Knutsford, UK
Role
Business Analyst
Contract
Permanent
Salary
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Salesforce Business Analyst
Knutsford

As a Barclays Salesforce Business Analyst you will take prime responsibility, working with the Project/ Programme Manager and stakeholders to identify, quantify, plan and control all business analysis related activity on a business change project/ programme. You will manage initial scoping, requirements gathering, through to operational design and supporting the implementation activities. Barclays have agreed a strategic partnership with Salesforce for the use of their products and services.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

This opportunity is open to dynamic working arrangements. Such as working from home, flexible or compressed hours, and part-time options. If you have a need for flexibility, please apply and discuss this with us during the hiring process.

What will you be doing?

Managing specific Business Analysis work streams on major business change projects and small change programmes to provide specialist, objective analytical insight
Assessing, designing, developing and implementing new business processes, systems, products and services that are the deliverables from a strategic business change project
Being able to demonstrate up-front thinking and offer informed challenge to drive the shaping of solutions that drive the right outcome for our business and our customers
Leading the production and managing the sign off of a project analytical fact base
Potentially line managing and mentoring junior Business Analysts to assist with their education in analysis skills, quality of work and personal development
Initiating, formulating and presenting recommendations based on analysis in order to influence the decisions made by the Project Management and/ or Product/ Demand owners
Owning and directing specific deliverables within the Business Analysis work streams

What we’re looking for:

Proven Business Analysis skills and experience
The ability to requirements gather – requesting, assembling and breaking down client information and necessities
An ability to create the data flow diagrams and various process flow diagrams to enable a better system of understanding
The adaptability and readiness to take necessary steps to take care of business

Skills that will help you in the role:

Process Analysis, Mapping & Design
Experience of working within a SDLC (Waterfall) and/ or Agile project environment
An understanding and Interest in Technology
Knowledge of Salesforce CRM including Sales Cloud, Servicing Cloud, Marketing Cloud, Community Cloud, Financial Services Cloud

Where will you be working?
You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.