Salesforce & Analytics Support Administrator

At VIVA HEALTH, we're known for providing our members with the care and excellent service they deserve. That is why we are rated Alabama's 5 Star Medicare Advantage (MA) Plan and a nationally ranked Best Place to Work! We offer a competitive benefits package including Medical/Dental/Vision, 401(k) with 100% Company Match, Tuition Reimbursement for employees and dependents, Paid Time Off, Community Service Paid Day Off, Paid Parental Leave, and Continuing Education just to name a few! All of this while improving the quality of healthcare for Alabamians.

We are currently seeking a Salesforce and Analytics Support Administrator! The Salesforce and Analytics Support Administrator is responsible for developing and executing models, utilizing digital tools and performing analyses for VIVA HEALTH. Key responsibilities include developing and integrating Salesforce dashboards to support strategic positioning and outcomes for the VIVA HEALTH Sales and Marketing team. This is a remote position and requires occasional on-site work.

BENEFITS:

• Medical/Dental/Vision
• Tuition Assistance
• Community Service Time Off
• Paid Parental Leave
• Paid Donor Leave
• 401(k)
• Paid Time Off
• Training and Development
• Life Insurance and Disability
• Flexible Spending Accounts
• Employee Wellness Program
• Employee Assistance Program

REQUIRED:

• Bachelor’s degree
• 13 years of relevant work experience in Salesforce Administration or other CRM experience
• Demonstrated ability to think creatively and solve operational challenges
• Willing to submit to vaccine testing and screening
• Proficiency in Microsoft Office platform products (Excel, PowerPoint, Word)
• Advanced PowerPoint and Excel to use data to tell a story through slides (graphics, charts, scorecards)
• Experience with CRM tools (especially Salesforce)
• Strong communication (oral and written), relationship and project management skills with the ability to prioritize effectively and manage multiple projects simultaneously, track deadlines & milestones and communicate status while also being attentive to details; ability to function effectively in a remote/virtual role
• Able to prioritize and complete tasks efficiently, independently, and with a high degree of accuracy and attention to detail in a fastpaced, entrepreneurial environment
• Capable of juggling multiple projects involving various end-users, meeting deadlines and proactively communicating status updates
• Ability to provide Salesforce enduser support and work with nontechnical staff and constituents on technical topics
• Must be able to work effectively with a team
• Highly accurate with meticulous attention to detail
• Selfmotivated. takes initiative and is resourceful and learns quickly with strong problemsolving skills
• Excellent problem solving, analytical, and reporting skills

PREFERRED:

• One or more Salesforce certifications are preferred

To apply, click apply now and follow the instructions.

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