Salesforce SME, Senior Technical Lead
Location
Pataskala, Ohio, United States
Role
Developer
Contract
Permanent
Salary
n/a
Brand Overview:ascena is a leading national specialty retailer offering apparel, shoes, and accessories for women through our brands Ann Taylor, LOFT, and Lou & Grey, Lane Bryant and Cacique. We operate ecommerce websites and over 1200 stores throughout the United States.
Ready to apply? We currently have an opportunity for a Salesforce SME, Senior Technical Lead to join our team located at our Ascena Corp ETNA-ascena-Pataskala, OH 43062.
Position Overview:
Reports to: AVP, IT (Digital eCommerce Technology)
Location: Based in our Etna, OH corporate office and DC location.
The Salesforce eCommerce SME is a hands-on expert in salesforce eCommerce platform. He/She has designed, developed and has led technical teams in enhancing, customizing and supporting salesforce eCommerce solution.
Works closely with customers, business analysts, and team members to understand business requirements and drives the analysis and design of quality eCommerce solutions that are related to enhancing salesforce production solution or solving functional/technical gaps in a production solution. These solutions must be aligned with business and IT strategies and comply with the organization’s architectural and integration standards.
Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy versus build recommendations. Has experience in systems analysis, design and a solid understanding of development, quality assurance and scrum methodologies.
Will lead level 2 and Level 3 engineers to resolve production incidents related to salesforce eCommerce solution. Will be responsible for helping teams in incident management, root cause, problem management and production change management for the eCommerce area
Designs, plans, and coordinates work teams. Leads and directs the work of others. May provide consultation on complex projects and is considered to be the top-level contributor/specialist. Provides technical guidance and support to project team members.
Required Skills, Experience, Competencies:
- Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
- Typically has 7 to 10 years of IT work experience, with last 5 years in leading teams and developing eCommerce solution in salesforce eCommerce platform.
- Must have advance knowledge of salesforce eCommerce SFRA framework and understand the inner workings of it. Should have developed and troubleshoot issues as it relates to SFRA framework
- Must have deep functional understanding of salesforce eCommerce Business manager tool and should have used it in developing, configuring, and deploying components using the business manager tool
- Must have deep understanding and experience in using and troubleshooting SFRA cartridges. Should be able to design and develop custom salesforce cartridges and plugins
- Must have deep understanding and experience in using salesforce Hooks, OCAPI and Jobs
- Must have experience in developing, using, and troubleshooting various salesforce eCommerce components and programming constructs like Controllers, Routes, extending controllers, models, ISML templates, content slots, page designers, objects, forms & page caching
- Outstanding communications skills; able to articulate complex technical topics for non-technical audiences.
- Working experience with Agile/Scrum and deliverables associated with each phase.
Professional/Leadership Skill Requirements:
- Planning & Time Management
- Accurately estimates time and difficulty of individual tasks and projects; makes conscious decisions about how time is spent.
- Sets goals for self in order to achieve results within deadlines.
- Effectively manages the expectations of others.
- Negotiates realistic deadlines up front, and delivers on commitments.
- Results Orientation
- Holds self-accountable for individual results.
- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging.
- Takes appropriate and timely action on individual tasks and projects to achieve objectives.
- Possess strong analytical and problem-solving skills and are technically astute, with a successful track record of bringing creative solutions to bear in pressure-cooker situations. You’re driven to find the best, simplest design, and solution to business problems.
- Peer Relationships
- Is seen as a constant contributor to the team both inside and outside of his/her own function.
- Is cooperative; easily gains trust and support of peers; encourages collaboration.
- Can represent their interests yet be fair & candid to others.
- Solves problems with peers with a minimum of noise.
- Adaptability and Flexibility
- Maintains effectiveness when dealing with people from a variety of backgrounds.
- Picks up on need to modify own behavior in response to situation; adjusts behavior and adapts new strategies to changes in people and situations.
- Integrity and Trust
- Is widely trusted; is seen as a direct, truthful individual.
- Keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
- Delivers and keeps commitments.
- Acknowledges others for their success; doesn’t blame others or point fingers.
- Communicate accurately, truthfully, and professionally, both in writing and verbally, in a way that is respectful of other people's time. You are able to effectively articulate concepts and ideas to colleagues in business terms rather than technical jargon, when needed.
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Location:Ascena Corp ETNA-ascena-Pataskala, OH 43062
Position Type:Regular/Full time
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
Ascena Retail Group, Inc.
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