Salesforce Administrator

1630 days ago

Location
Coventry, UK
Role
Administrator
Contract
Contract
Salary
--

Are you a Salesforce Admin ADM201 certified? Our client, an over growing energy consultancy is looking for a Salesforce Administrator to join their expanding team. As the Salesforce Administrator, you will lead the ongoing management and development of the internal Salesforce CRM. The Salesforce Administrator role is part technical, part project management, part administrator and part Salesforce analyst and will be responsible for executing the day-to-day configuration, support, maintenance and improvement of the company’s CRM platform. The successful candidate will have a record of success in adopting, maintaining and improving new information technology platforms and processes and will work closely with our Management Teams across our sales, operations, finance and pricing functions to identify, develop and deploy the company’s new business processes including reviewing existing processes to improve efficiency and data accuracy. Sounds like you? Apply for the Salesforce Administrator role today!

Job Responsibilities:

Serve as primary system administrator for the Salesforce environment
Handle all basic administrative functions including user account maintenance, reports and dashboards, work-flows and other routine tasks
Complete regular internal system audits and prepare for upgrades
Manage Salesforce integrations
Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users
Coordinate the evaluation, scope and completion of new development requests
Work with the Compliance Manager to establish suitable processes to support administrative, development, and change management activities
Able to deliver end-to-end configuration and change management of the system when improvements are implemented
Manage delivery of work products by external contractors for large-scale implementations of new functionality
Assist in training of new users and grow the Salesforce skill set across the charity
Spearhead all salesforce training across the business

Experience Required:

Salesforce Admin ADM201 certified
Proven ability to design and implement new processes and facilitate user adoption
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, work-flows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirement
Excellent project management skills and a positive attitude
Ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Exceptional verbal and written communication skills
Ability to critically evaluate information and distinguish user requests from the underlying true needs of the charity
Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes