Salesforce Administrator (m/f/d)

About us

ToolTime is the digital home for craftsmen businesses. Our goal is to free craftsmen from cumbersome paperwork and last-century software. We have raised more than €25 million in capital from investors to improve the lives of craft businesses in the long term.

We are looking for a Salesforce Administrator (m/f/d) that is curious, enthusiastic, and eager to learn. As Salesforce Administrator you will be part of an agile team that works cross-functionally on revenue operations, business intelligences and growth initiatives. The focus of the team is to maximise our efficiency and effectiveness in delivering revenue growth.

In your role you will build and maintain our Salesforce CRM to ensure efficient operations, high data quality and a scalable sales setup. We are looking for a proactive individual that can help us continuously improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. You will coordinate and communicate with internal and external stakeholders.

What you will do

• Serve as primary system administrator for the Salesforce environment with 100+ users

• Work cross-functionally to identify best practice solutions to continuously improve processes and increase efficiency

• Coordinate and communicate with internal and external stakeholders

• Manage Salesforce integrations (Chargebee, Demodesk, Intercom, Aircall, etc.)

• Customize and maintain the Salesforce UI, dashboards, data security and management

• Build and manage automations: Flow Builder, Process Builder, Approval Processes

• Develop and maintain documentation on processes and policies

• Train new users and grow the Salesforce skill set across the organization

What we are looking for

• Relevant work experience in marketing/sales/revenue operations or system administration

• Bachelor’s degree in business, social sciences, or similar

• Analytical and problem-solving skills with a strong attention to detail

• Great communication skills with the ability to train internal teams and stakeholders

• A tech-savvy, hands-on mindset with the desire to improve processes and challenge the status quo

• A high level of initiative and self-motivation and a passion for working collaboratively in a team environment

• Experience working with early-stage companies is a plus

What we offer

• No waterfall - our entire product process is driven by customer insights, research and product metrics

• A modern office space and the possibility to unplug from your desk and work from wherever suits you best

• An environment that enables creativity where everyone has a direct impact on our product

• A culture that is based on our core values Curiosity, Positivity and Best Together

• We are a strong team and value our colleagues as individuals

• We practice honest feedback and knowledge sharing in our day to day business

• A yearly learning and development budget and time time to use it

• Company benefits like 30 days vacation, fresh fruits, regular team events, ergonomic workstation, and many more